Manager, Enterprise Launch & Business Operations

Responsibilities

• Lead cross-functional teams to ensure launches have the necessary infrastructure and content across Product Management, Product Marketing, Engineering, Security, Legal, Support, Business Technology, Customer Success, Marketing (PR, AR, Social), Field, and Partners
• Create, maintain, and communicate launch process, timelines, best practice guidelines, and templates company-wide to multiple stakeholders
• Lead cross-functional teams to meet launch readiness criteria in product, GTM, support, and operations and navigate delivery of complex product launches
• Be the connector between multiple teams and drive alignment on key decisions to deliver results
• Identify, develop, and implement operational enhancements for efficiency and provide thought leadership and innovation in the launch process
• Collect meaningful key metrics to guide the launch and communicate results frequently with senior leadership
• Leverage product knowledge and technical expertise to help anticipate risk and provide mitigation and escalation paths
• Become an advisor in Product, Go-to-Market, Support, and Operational areas and assist in removing blockers as they arise to ensure successful product launches

Qualifications

• At least 5 years of relevant experience in program & project management, leading product launches, and/or product strategy
• Comprehensive experience and/or understanding of product launch lifecycle
• Excellent communication skills with a proven ability to communicate with senior management, program stakeholders, and business unit leaders on launch activities and potential risks
• Strong leadership, interpersonal, and team skills to lead staff, colleagues, and cross-functional teams
• Organizational and project management skills with an ability to create, execute, and adjust plans as needed
• Experience working with technical teams
• Ability to manage multiple priorities and tasks in a dynamic environment with competing priorities

Pay

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between $132,000 USD - $181,500 USD.

The annual base salary range for this position for candidates located in Canada is between $112,000 CAD - $154,000 CAD.

Schedule

Hybrid

Benefits

To learn more about our Total Rewards program, please visit: https://rewards.okta.com/us

To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can