Manager - Enterprise Digital Workspace

About the role

The Digital Workforce Manager leads the Digital Workforce Team and is accountable for driving the cross-functional adoption of the organization's digital productivity and automation tools. This role provides strategic leadership, coordinates efforts across departments, and develops organizational adoption strategies for technologies such as Microsoft Copilot and other AI- and automation-enabling platforms.

Responsibilities

• Defines the Digital Workforce strategy, creates and executes a 30-60-90 day implementation plan and oversees a long-term roadmap for technology adaptation.
• Partners with IS Operations, Enterprise Applications, data/analytics, compliance and HR Leadership to align technology initiatives with organizational priorities and capture stakeholder requirements.
• Develops communication plans, training strategies and adoption metrics; leads change management initiatives that encourage the use of Copilot, Power Platform, and other digital productivity tools.
• Collaborates with M365 Platform Administrators and AI Solutions Engineers to ensure that digital solutions adhere to governance policies (e.g., licensing, data security, ethical AI guidelines); leads periodic compliance reviews and implement governance automation efforts.
• Recruits, mentors and evaluates Digital Enablement Engineers, AI Solutions Engineers and Digital Workforce Analysts; creates development plans based on required skills (e.g., RPA methodology, strategic planning, stakeholder engagement).
• Acts as the primary liaison between the Digital Workforce team and operational leaders; conducts regular stakeholder updates and incorporates feedback into program planning.

Requirements

Required - Bachelor's Information technology, Business Administration, or related field
Preferred - Master's Information technology, Business Administration, or related field
Required - 5 years experience in Digital Transformation
Preferred - 8 years leadership of cross-functional technology adoption programs in healthcare

Qualifications

• Defines the Digital Workforce strategy, creates and executes a 30-60-90 day implementation plan and oversees a long-term roadmap for technology adaptation.
• Partners with IS Operations, Enterprise Applications, data/analytics, compliance and HR Leadership to align technology initiatives with organizational priorities and capture stakeholder requirements.
• Develops communication plans, training strategies and adoption metrics; leads change management initiatives that encourage the use of Copilot, Power Platform, and other digital productivity tools.
• Collaborates with M365 Platform Administrators and AI Solutions Engineers to ensure that digital solutions adhere to governance policies (e.g., licensing, data security, ethical AI guidelines); leads periodic compliance reviews and implement governance automation efforts.
• Recruits, mentors and evaluates Digital Enablement Engineers, AI Solutions Engineers and Digital Workforce Analysts; creates development plans based on required skills (e.g., RPA methodology, strategic planning, stakeholder engagement).
• Acts as the primary liaison between the Digital Workforce team and operational leaders; conducts regular stakeholder updates and incorporates feedback into program planning.

Skills

• Defines the Digital Workforce strategy, creates and executes a 30-60-90 day implementation plan and oversees a long-term roadmap for technology adaptation.
• Partners with IS Operations, Enterprise Applications, data/analytics, compliance and HR Leadership to align technology initiatives with organizational priorities and capture stakeholder requirements.
• Develops communication plans, training strategies and adoption metrics; leads change management initiatives that encourage the use of Copilot, Power Platform, and other digital productivity tools.
• Collaborates with M365 Platform Administrators and AI Solutions Engineers to ensure that digital solutions adhere to governance policies (e.g., licensing, data security, ethical AI guidelines); leads periodic compliance reviews and implement governance automation efforts.
• Recruits, mentors and evaluates Digital Enablement Engineers, AI Solutions Engineers and Digital Workforce Analysts; creates development plans based on required skills (e.g., RPA methodology, strategic planning, stakeholder engagement).
• Acts as the primary liaison between the Digital Workforce team and operational leaders; conducts regular stakeholder updates and incorporates feedback into program planning.

Benefits

Not specified

Pay

Not specified

Schedule

Not specified