Manager, Engineering

Position Summary

We're building new digital customer experiences powered by the latest AI innovations — and we're looking for an Engineering Manager to lead the team behind them. You'll be hands-on enough to make the architectural calls, write the spec when it matters, and review the PRs that decide the shape of the work — and grounded enough as a leader to coach a senior bench, set the engineering bar, and make the trade-offs that keep us shipping.

Essential Duties And Responsibilities

• Lead a team of senior engineers building new digital customer experiences powered by the latest AI innovations — set direction, unblock, mentor, and grow the bench.
• Make the architectural decisions that matter most: where to apply AI versus deterministic logic, how systems should be evaluated and monitored over time, what to build versus buy, and how the work integrates cleanly into a complex enterprise environment.
• Set the engineering bar — spec-driven development, eval-led iteration, modern AI-assisted workflows, and the kind of rigor that lets us ship non-deterministic systems with confidence.
• Partner closely with product, design, data, and security to deliver experiences our guests actually love.
• Recruit, grow, and retain a team of senior engineers who operate at that bar without being micromanaged.
• Translate cleanly between senior leadership and hands-on engineering — adjusting register without losing substance in either direction.

Qualifications, Knowledge And Skills

• 7+ years building production software, including time as an individual contributor at the senior or staff level, and several years leading engineering teams.
• Demonstrable production experience shipping AI agents — systems that reason, call tools, retrieve from knowledge sources, and improve through eval-driven iteration.
• Strong opinions on agentic system design: when an LLM call is the right answer and when it isn't; when to add a tool versus compose a sub-agent; how memory should flow across sessions; where deterministic logic earns its place inside a probabilistic system; how cost, latency, and quality trade against each other.
• Hands-on with modern agentic frameworks (LangGraph, Anthropic SDK, OpenAI Agents, or equivalents) and adjacent patterns: MCP, RAG, vector stores, structured outputs, prompt caching, and modern eval tooling.
• Production engineering depth: Python and/or TypeScript, distributed systems, cloud platforms (AWS preferred), CI/CD, observability, and secure development practices in a SOX-regulated environment.
• Track record managing in fast-paced, complex organizations where the right answer changes and the bar for delivery doesn't.
• Exceptional communication — comfortable with executive and engineering audiences, technical and non-technical stakeholders.
• High ownership, low ego, strong tolerance for ambiguity.
• Coaches and grows talent rather than gatekeeping it.

Benefits

The Royal Caribbean Group offers a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.