Manager, Employee Relations

About the role

The Manager, Employee Relations, plays a critical role in supporting an organizational culture that promotes a fair and inclusive workplace. The role involves thoroughly and expeditiously investigating Team Member concerns in a fair, unbiased, and consistent manner.

Responsibilities

• Thoroughly and expeditiously investigate Team Member concerns in a fair, unbiased, and consistent manner.
• Prepare detailed reports, determine facts, confer with Legal and operations leadership about issues to creatively resolve problems, and answer questions regarding processes specific to investigations and policies.
• Assist with the preparation of corrective action documentation.
• Develop and implement standardized processes for conducting investigations, tracking, and documenting employee relations claims and cases.
• Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into a centralized system.
• Analyze and understand data to identify issue trends and opportunities for proactive issue mitigation, including training, in a high-volume, fast-paced, dynamic environment with the capacity to adapt to changing priorities.
• Partner in analysis and revision of Team Member programs, policies, and practices to sustain a positive work environment.
• Provide counseling, advice, and guidance to operations leadership and HR Business Partners in dealing with complex or sensitive employee relations issues, ensuring fair and consistent enforcement of policies and practices.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.

Qualifications

• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
• 5+ years of increasingly responsible Human Resources generalist experience, including experience with employee relations processes/activities.
• 3+ years of experience handling complicated employee investigations and collaborating with legal counsel to document and ensure timely resolutions with investigations.
• Solid communication and interpersonal skills.
• Demonstrated ability to earn trust and work successfully on a wide range of Team Member issues.
• Prioritized and time management skills.
• Ability to work independently.
• Exceptional critical thinking and problem-solving skills.
• Sensitive to deadlines and able to work on multiple projects simultaneously.
• Ability to maintain strict confidentiality.
• Advanced knowledge and experience with Microsoft Word, Outlook, Excel, and PowerPoint.

Additional Information

• The position is currently hybrid, requiring a minimum of four days per week in Universal City, CA.
• The position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
• The salary range for this position is $95,000 - $110,000 (bonus eligible).