Manager, Emerging Account Management

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. We power operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

About the role

We are growing fast and hiring the talent to match. We are looking for an experienced and motivated sales leader to join our Account Management team.

Responsibilities

• Ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals.
• Set performance expectations, monitor progress, enhance processes, and provide regular feedback to help your team improve their skills and achieve their targets.
• Manage the day-to-day operations of the team.
• Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals.
• Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
• Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management.
• Identify training and skill development opportunities for direct reports.
• Provide consistent coaching through 1-1s, pipeline reviews and get involved on customer calls.
• Ensure forecasting is accurate and implement measures to accurately report on future pipeline.
• Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
• Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

Requirements

• 3+ years of experience leading Account Management teams.
• Experience recruiting, hiring, and developing talented and driven individuals.
• A passion for coaching, motivating, and mentoring others.
• A track record of success in sales leadership within a SaaS or B2B organization.
• Care deeply about the success of your reps and you’re great at celebrating wins and progress.
• An analytical thinker who knows how to turn metrics into decisions and can present data in an impactful way.
• The ability to identify and make recommendations for improvement in the areas of process, efficiency, and productivity.
• Experience in a fast-growth environment.
• Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

Qualifications

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k)/RRSP program.
• Take what you need PTO.
• A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k)/RRSP program.
• Take what you need PTO.

Skills

• Strong leadership and coaching skills.
• Ability to set clear performance expectations and provide constructive feedback.
• Experience in managing a team and implementing processes to improve efficiency.
• Excellent communication and interpersonal skills.
• Ability to identify and address obstacles to team success.
• Strong analytical and problem-solving skills.
• Experience in a fast-growing environment.
• Experience in sales in the CMMS industry or B2SaaS startup is an asset.

Pay

Competitive salary and meaningful equity opportunities.

Schedule

Full-time.

Benefits

• Healthcare, dental, and vision coverage.
• 401(k)/RRSP program.
• Take what you need PTO.