Manager, Electric Motor Repair Operations

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to ensure electrical power systems function properly and safely. With our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, Shermco handles all aspects of electrical power systems with an emphasis on safety and client service.

Responsibilities

• Ensure employees regularly participate in and comply with company safety programs and policies.
• Manage budgets and inventory control.
• Work with Project Managers to load all jobs into Scheduling Software and manage resources (people and tooling).
• Lead production meetings, safety meetings, employee meetings, and other related meetings.
• Drive shop workflow optimization, level loading, and manage emergent work priorities.
• Carry out all supervisory responsibilities in accordance with the organization’s policies and procedures.
• Review staff requirements and participate in recruiting activities, training, and scheduling of personnel.
• Ensure all administrative requirements are completed in a timely manner.
• Provide staff performance reviews and resolve employee problems.
• Ensure a high level of customer service is emphasized at all levels.
• Mentor and assist employees.
• Maintain frequent contact with employees to ensure engagement and support retention.
• Build a team environment.
• Enforce safety programs and lead safety meetings while cultivating a safety-first culture.
• Maintain full compliance with all company policies and industry safety regulations.
• Supervise employees and assist in employee development, including conducting annual performance reviews.
• Promote mentoring and employee retention.
• Run various meetings (department financial reviews, safety meetings, production meetings).
• Address employee performance issues and document disciplinary actions as needed.
• Schedule jobs to meet customer needs and company expectations.
• Manage resources (labor and tools) and optimize workflow and productivity.
• Ensure proper scheduling and handling of urgent/emergency work.
• Manage budgets (labor and tools) and inventory control.
• Prepare department revenue forecasts.
• Perform additional duties as needed to deliver exceptional service and ensure customer loyalty.

Requirements

• 5+ years of experience in a supervisory or leadership role within a manufacturing, motor shop, field service, or industrial environment.
• Proven experience managing teams, scheduling work, and allocating resources (labor and tooling).
• Demonstrated ability to lead employee performance management, including coaching, reviews, and disciplinary actions.
• Strong working knowledge of workplace safety standards and regulations (OSHA or equivalent) with a track record of enforcing safety programs.
• Experience managing budgets, labor planning, and inventory control.
• Proven ability to prioritize and manage multiple workflows, including emergent or high-priority work.
• Experience leading team meetings (production, safety, and operational reviews).
• Strong organizational and administrative skills with the ability to meet deadlines and ensure completion of required documentation.
• Effective communication and interpersonal skills with the ability to collaborate across teams and leadership levels.
• Customer-focused mindset with the ability to balance operational efficiency and service delivery.

Pay

USD $40.00 - USD $60.00 /Hr.