Manager, Domain Consulting
About the role
As Domain Consultant Manager, you are the technical leader for your Domain Consultant team, providing technical expertise and guidance in customers’ security operations transformation journey. You will work closely with Systems Engineering Managers and District Sales Managers to build customer relationships, help detect and prevent advanced cyberattacks, define technical solutions that secure key business imperatives, and evangelize Palo Alto Networks’ industry leadership in on‑prem, cloud, and security services. You will develop the team, provide training and technical support as a product expert, give feedback to product management on feature requests, and partner with Systems Engineering to displace competitor technologies and grow market share in major accounts.
Responsibilities
- Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
- Work with your peers to develop a Domain Consultant training curriculum
- Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
- Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
- Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines
- Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process
- Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
- Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
- Lead conversations focused on industry trends and emerging changes to the security landscape
- Discuss competitor offerings in the marketplace and position ours as the best solution
- Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
- Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements
- Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
- Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
- Work with product teams to build requirements and roadmap development plans for our Cortex customers
- Maintain an understanding of competitor selling strategies and technologies
- Up to 50% travel within assigned region