Manager, Distribution

About the role

The Manager, Distribution oversees shipping operations and associates, ensuring accurate, timely order fulfillment, inbound inspection, returns processing, and transportation coordination while maintaining daily workflow, supplies, and department standards.

Responsibilities

• Manage shipping associates in all aspects of the department workflow, assuring completion of all responsibilities
• Support the processing and expediting of orders as required by staffing shortages or volume
• Arrange for the shipment of all orders processed by managed care ensuring no orders are excluded
• Complete departmental paperwork and reports on a timely basis, distributing as necessary
• Oversee inspection of incoming merchandise for proper quantities, damages, shelf life, etc.
• Cook up coordination of weekly returns and shipments back to manufacturers for repair and replacement
• Return calls to providers seeking transport information as appropriate
• Audit transportation bills for appropriateness of charges and route, as well as various packing slips to the Accounts Payable Department for processing and reporting of discrepancies
• Operate and monitor computer systems for shipping and tracking jobs
• Complete a daily walk through of the department to ensure completion of responsibilities and cleanliness
• Maintain departmental supply levels and ordering as needed
• Provide ongoing support to all departmental associates, including hiring, firing, payroll reporting, self-evaluations, scheduling, education and training, adherence to safety regulations, etc.
• Collaborate with other Department Supports to complete broader improvement projects or requests
• In conjunction with the Corporate Management Representative, ensure all necessary ISO processes are adhered to and that all required Quality Management System (QMS) documentation is completed in a timely manner
• Persistently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis

Requirements

• 3-5 years of previous experience in the support of a shipping/receiving department required

Qualifications

• HIPAA & Security Requirements: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Skills

• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Experience with shipping and receiving operations
• Knowledge of HIPAA and security requirements

Benefits

• Medical, dental, and paid vision coverage
• Paid time off and company holidays
• Retail savings with employer contribution
• Employee wellness resources
• Professional development opportunities

Pay

This role is compensated through a fixed annual salary. The expected salary range for this position is $80,000.00– $86,000.00 annually, based on role scope, experience, and market considerations.

Schedule

N/A