Manager, Digital Project Management - Content, Testing, & Personalization - PVH Corp.
About the role
The Manager, Digital Project Management leads the planning, execution, and continuous optimization of digital experiences across PVH's e-commerce platforms. Acting as the central point of coordination between business stakeholders, creative, merchandising, technology, analytics, and agency partners, this role drives the delivery of high-impact digital content, experimentation initiatives, and personalization strategies that enhance customer engagement and business performance.
This position manages the end-to-end lifecycle of digital initiatives—from intake, prioritization, and implementation to testing, performance analysis, and ongoing optimization—ensuring projects are delivered efficiently and aligned with business objectives. As a key contributor to the PVH+ digital growth strategy, this role plays a critical part in scaling direct-to-consumer and e-commerce capabilities.
By leveraging data-driven insights, cross-functional collaboration, and continuous experimentation, the Manager ensures digital experiences are seamless, brand-aligned, and optimized to improve conversion, engagement, and revenue growth.
Responsibilities
- Digital Content & Experience Management:
- Lead the planning, prioritization, and execution of website content updates, promotional campaigns, and seasonal digital experiences across e-commerce platforms.
- Manage the end-to-end delivery of digital content initiatives, including project timelines, dependencies, stakeholder communications, and implementation.
- Partner with Creative, Merchandising, Marketing, Product, UX, Technology, and agency partners to deliver seamless, customer-centric digital experiences.
- Ensure digital experiences align with brand standards, business objectives, and customer journey best practices.
- Identify opportunities to streamline content publishing workflows and improve operational efficiency.
- Conversion Rate Optimization (CRO), Testing & Experimentation:
- Own and manage the roadmap for A/B and multivariate testing initiatives to improve customer experience and business performance.
- Partner with cross-functional teams to identify optimization opportunities, develop test hypotheses, and prioritize experimentation.
- Coordinate implementation with development teams and optimization platforms, ensuring quality execution and accurate measurement.
- Analyze test results, communicate actionable insights, and recommend scalable optimization strategies.
- Champion a culture of experimentation and data-driven decision-making across digital teams.
- Personalization Strategy:
- Lead website personalization initiatives that deliver relevant, targeted experiences across customer segments.
- Partner with CRM, Marketing, Analytics, Product, and Merchandising teams to define audience strategies and personalization use cases.
- Coordinate the implementation and ongoing optimization of personalized content across digital touchpoints.
- Measure personalization performance and recommend enhancements to improve engagement, conversion, and customer loyalty.
- Digital Project Management & Cross-Functional Leadership:
- Serve as the primary project manager for digital experience, optimization, and personalization initiatives.
- Develop project plans, manage priorities, timelines, risks, dependencies, and resource alignment across multiple concurrent workstreams.
- Facilitate cross-functional meetings and maintain clear communication with business, technical, and agency partners throughout the project lifecycle.
- Operate within Agile methodologies using Jira to manage backlogs, sprint planning, prioritization, and delivery.
- Data, Analytics & Performance Optimization:
- Monitor and analyze key digital KPIs, including conversion rate, engagement, customer journey performance, revenue impact, and personalization effectiveness.
- Utilize tools such as Adobe Analytics, Contentsquare, and testing platforms to evaluate user behavior, site performance, and experiment outcomes.
- Ensure the accuracy of tracking, measurement, and reporting following digital launches and optimization initiatives.
- Develop dashboards, executive summaries, and performance reports that communicate business impact and strategic recommendations.
- Leverage customer insights and analytics to inform prioritization, roadmap planning, and continuous improvement initiatives.
- Collaboration & Continuous Improvement:
- Partner closely with UX, Design (Figma), Engineering, Analytics, Marketing, and Product teams to deliver high-quality digital experiences.
- Cookordination implementation activities to ensure successful delivery of digital initiatives across platforms.
- Foster a collaborative, test-and-learn culture that encourages innovation, experimentation, and continuous optimization.
- EFFECTIVELY manage multiple priorities in a fast-paced environment while maintaining focus on quality, business outcomes, and customer experience.
Requirements
- 5-8 years of experience in digital project management, eCommerce, or web/digital environments.
- Bachelor’s degree or equivalent experience in Digital, Business, Marketing, or related field.
- Proven project management experience leading complex digital and e-commerce initiatives across cross-functional teams.
- Ability to manage multiple priorities, timelines, dependencies, and stakeholders in a fast-paced environment.
- Experience delivering website enhancements, digital content releases, optimization programs, and customer experience initiatives.
- Proficiency with Agile methodologies and project management tools such as Jira.
- Experience planning, executing, and analyzing A/B and multivariate tests using platforms such as Adobe Target, Optimizely, or similar optimization tools.
- Strong understanding of experimentation methodologies, customer behavior analysis, and conversion rate optimization best practices.
- Ability to translate data and insights into actionable recommendations that improve digital performance.
- Working knowledge of content management systems (CMS) and enterprise e-commerce platforms, including Salesforce Commerce Cloud or similar solutions.
- Solid understanding of digital marketing, website operations, customer journey optimization, and online merchandising principles.
- Familiarity with personalization strategies and digital experience management.
- Excellent communication, presentation, and stakeholder management skills with the ability to influence cross-functional partners and senior leadership.
- Strategic mindset with the ability to connect digital execution, customer experience, and optimization initiatives to measurable business outcomes.
- Highly organized, detail-oriented, and committed to delivering high-quality execution with strong quality assurance practices.
- Strong problem-solving skills with the ability to identify opportunities, mitigate risks, and drive continuous improvement.
- Adaptable, collaborative, and comfortable managing multiple initiatives in a dynamic, fast-paced environment.
- Passion for data-driven decision-making, experimentation, and delivering exceptional customer experiences.
Qualifications
- Project Management
- Conversion Rate Optimization & Analytics
- Digital & E-commerce Expertise
- Leadership & Professional Skills
Skills
- Project Management
- Conversion Rate Optimization & Analytics
- Digital & E-commerce Expertise
- Leadership & Professional Skills
Benefits
Your Wellbeing is Our Priority At PVH, We Offer Competitive, Cost-effective, And Comprehensive Benefit Packages. We Strive To Provide Options When It Comes To Your Health, Finances, And Work-life Balance. This Includes Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.