Manager, Digital Product

About the Role

DDAT Aetna Technology & the Commercial, Network & Provider product management team is seeking an experienced Product Owner to collaborate closely with delivery teams to implement innovative solutions. The ideal candidate will excel in product delivery, possess a solid grasp of current technologies, and drive measurable value to the business through execution-focused product management. This role requires strong leadership skills, cross-functional collaboration, and a customer-focused mindset to ensure seamless execution, stakeholder alignment, and continuous improvement of payer-related digital solutions. The candidate should demonstrate exceptional self-leadership, taking initiative, driving decisions with confidence, and fostering a culture of accountability and innovation.

Responsibilities

• Collaborate closely with the Product Manager to define and communicate the product vision and strategy for IT solutions.
• Partner with the product manager to conduct market research to identify trends, customer needs, and competitive landscape.
• Work with the Product Manager and other key stakeholders to develop and maintain a product roadmap that aligns with business goals and customer needs.
• Collaborate with stakeholders to gather requirements, prioritize features, and ensure alignment with business objectives.
• Work with product managers, UX/UI designers, scrum masters, development teams, business stakeholders, marketing, and third-party partners to ensure successful product delivery.
• Methodically drive member/client and product growth by understanding and advocating for consumer needs, fostering engagement, and continuously refining the product based on feedback.
• Create, prioritize, and manage the product delivery backlog, ensuring that the development team is working on the most valuable features.
• Write clear and concise user stories and acceptance criteria.
• Ensure that solutions comply with relevant regulations and security standards.
• Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement.
• Partner with Change Management advisor to develop and implement change management strategies to ensure smooth adoption and integration of new products and features.
• Partner with other critical stakeholders to provide training and support to users and stakeholders on IT products.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in product management.
• Strong Software Development Knowledge – Understand coding, software architecture, and development processes and ability to adapt to current technologies.
• Proficiency in Agile methodologies (Scrum, Kanban, SAFe, etc.) and product/project management tools (e.g., JIRA, Rally, Confluence, Miro, etc.).
• Excellent verbal and written communication skills, with a strong ability to organize and manage tasks effectively.
• Strong analytical and problem-solving abilities.
• Proven ability to lead cross-functional teams, manage multiple stakeholders, and influence decision-making processes.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO) or similar certification.
• Completion of recognized product owner training programs.
• Experience in developing technology products for the healthcare industry.
• Google Data Analytics Professional Certificate.

Schedule

Full time, 40 anticipated weekly hours.

Pay

The typical pay range for this role is $92,700.00 - $185,400.00. This pay range represents the base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is also eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.

Additional details about available benefits are provided during the application process and on Benefits Moments.