Manager, Development Live Ops - Live Games Infrastructure Manager

About the role

The Live Games Infrastructure Manager plays a critical role in supporting the live operations for Mattel's gaming business. They oversee the games live infrastructure domain, developing robust strategies and plans to support the product release cycle and operations and growth of Mattel's live published games.

Responsibilities

• Advise and guide the games publishing team in the architecture, development, and deployment of mission-critical liveops infrastructure.
• Successfully bring together game studio expertise, third-party partnerships, and internal Mattel capabilities.
• Support Mattel games publishing business - Be an enabling force to support game development studios with insightful architectural guidance and direct integration support of both third-party solutions and Mattel infrastructure.
• Collaborate with Mattel’s privacy and compliance teams to ensure our experiences are safe, secure, and compliant.
• Interface with third-party technology service providers to uphold development and live operational issues, navigating roadblocks and deploying & testing solutions.
• Own KPIs around operational performance and cost effectiveness. Provide accurate and timely reporting forecasts & analysis. Ensure all components are robust and scalable to support market projections, and beyond.
• Develop QA & test capabilities, enabling development teams to effectively debug and validate stability, scalability, and security.
• Continuous improvement - Innovate how we think about our infrastructure and services, closely following industry advancements that enhance player experience, development efficiency, and operational performance.

Requirements

BA/BS degree in Engineering/Networking discipline preferred or equivalent work experience in SRE / SRO roles. 8+ years of experience in the games industry, supporting successfully published games in the trenches with games liveops teams, enterprise IT, and game development teams. Experience in system design, product release cycle and games ops at a global scale. Experience resolving infrastructure challenges, understanding the complexities of how to build and deploy robust live services that are scalable and secure. Analytical thinking with a solution-oriented mindset, brings industry best practices and disciplined approach to resolving mission-critical problems. Prior working knowledge and expertise of industry-leading cloud computing in a games services context – including tools and services such as AWS, Microsoft Azure, Microsoft PlayFab, Google Cloud Platform, Firebase, Ansible, Jenkins, Terraform, Heroku, Kubernetes, CDNs, and game server fleet management.

Qualifications

• Prior participation in penetration testing exercises, and remediation responses.

Benefits

At Mattel, we offer a competitive annual base salary range between $112,000.00 and $170,000.00, which is determined based on a candidate’s work location, skills, and experience. We also provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Schedule

We are committed to offering a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Pay

The annual base salary range for this position is between $112,000.00 and $170,000.00.