Manager, Data Transformation & Conversion Services
About the role
This position operates in a hybrid model with weekly (2-3 days per week) in-office collaboration days from our Chicago, Dallas, or Atlanta offices.
Opportunity for Impact
Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We're looking for a Manager, Data Transformation & Conversion Services to join our Data Conversion Services and help us redefine how data migration and implementation services are delivered in an AI-enabled future. This is more than a traditional operations management role. While people leadership and delivery excellence remain critical, we're looking for someone equally passionate about innovation, automation, and organizational transformation – someone who will challenge existing processes, embrace emerging technologies, and help build the next generation of data services.
What You'll Do
- Lead, coach, and develop a team of Data Conversion Specialists, building a culture of accountability, continuous learning, and customer success
- Identify skill gaps and craft talent strategies that prepare the team for future business needs
- Spot opportunities to apply AI, automation, and emerging technologies to improve efficiency, quality, and customer outcomes
- Champion experimentation, rapid prototyping, and continuous improvement, driving adoption of AI-powered tools across the team
- Own delivery of data conversion activities across a portfolio of customer implementations, tracking KPIs for quality, productivity, and customer satisfaction
- Support complex, strategic, and at-risk customer engagements, serving as an escalation point for migration challenges and solution design
What We're Looking For
- 2+ years of leadership experience managing technical, consulting, implementation, or data-focused teams
- Demonstrated success leading organizational change or transformation initiatives
- Strong coaching, mentoring, and people development skills
- Excellent communication and stakeholder management skills, with the ability to navigate ambiguity and make decisions in evolving environments
- Experience with AI, automation, machine learning, generative AI, or digital transformation initiatives
- Bachelor's degree or equivalent experience, plus 5+ years working in data conversion or analysis roles
Bonus points if you also have
- A background in data migration, data integration, implementation services, SaaS, or professional services organizations
- Experience building and scaling operational processes
- Familiarity with change management frameworks and evaluating emerging technologies
- Experience evaluating and implementing emerging technologies
Why You'll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we're still pushing what's possible. You'll be part of our people-first culture built on trust, inclusion, and growth - where you're supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We'll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
Pay
Salary Range: $110,000–$140,000 USD. Our targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission).
Schedule
This position operates in a hybrid model with weekly (2-3 days per week) in-office collaboration days from our Chicago, Dallas, or Atlanta offices.