Manager, Critical Care Service

POSITION SPECIFIC DUTIES

• Defines standards of ICU and Cath Lab department and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates ongoing ICU and Cath Lab programs which assures quality patient care consistent with the Hospital mission.
• Makes sure compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Oversees patient satisfaction in the ICU and Cath Lab department.
• Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.
• Participates in preparation of ICU and Cath Lab department budget for nursing department and assists nurse managers with management of approved expenditures.
• Serves as a resource to nurses and house supervisors within and across service lines.
• Fosters a service which is consistent with the patient care beliefs and Shared Management philosophy of the Department.
• Participates in service, departmental and hospital-wide committees as assigned, providing ongoing communication to those one represents.
• Sets up new program strategies and/or program enhancements which would expand patient services.
• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates the development of their problem-solving and decision making skills; and documents their job performance annually.
• Follows progressive disciplinary action process (or oversees subordinates in doing so) in order to maintain productivity and/or performance standards.
• Completes an operational budget that reflects required workload, forecasted units of service, and programmatic changes.
• Makes sure budget expenditures are accurately, objectively analyzed.
• Develops, prioritizes and defends a capital equipment budget in collaboration with the service's medical chair.
• Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.
• Manages human resources to assure quality services and promote positive employee relations.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
• Effectively communicates departmental, organization and industry information to staff.
• Attains all agreed to goals and objectives within specified time frames, as part of the organization’s overall mission.
• Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards.
• Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Promotes effective working relations and works effectively as part of a department/unit team inter-and intradepartmentally to facilitate the department's/unit's ability to meet its goals and objectives.

QUALIFICATIONS/JOB REQUIREMENTS

• Bachelor’s of Science in Nursing preferred; Master’s in Science Desired
• Five years of ICU and/or Cath Lab experience with progressive management responsibility is desired
• Certified Critical Care RN (CCRN) preferred
• Current and valid California RN license
• BLS, ACLS and MAB certified