Manager, Creative Show Operations

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What You Get To Do Responsible for leading all activities of Entertainment in a collaborative effort to maintain and/or generate new shows, events and design that improves the overall guest experience of the park. Lead the park team to support the park’s growth strategies and develop and implement inspirational, imaginative shows and events to park guests. You will: Create and execute the best seasonal events in the local marketEnhance the guest experience with costumed characters, atmospheric entertainment and an immersive park environment. Deliver show elements and special effects on park rides as designed.Contribute to the park’s senior leadership teamPrepares long-term plans to meet the future business needs of the Entertainment departmentCreates budget and schedules for the execution or implementation of show and event product including new capitalEfficiently manages associated expenses including labor and capital costs, as well as work schedules, to ensure alignment with budgets and schedule expectationsCreates a review and approval process for work requests aligned with the Entertainment experience requirementsCollaborates with park and park support stakeholders. Manages the award of vendor work, tracks project progress, and ensures timely completion of work effortsProvides appropriate support to ensure Entertainment product intent is carried through to completionDevelops and leads Entertainment ambassadors, ensuring performance standards across areas, shops and between other departmentsListens and responds to employee concerns; positively resolves workplace issuesEnsures adequate staffing, tools and training. Communicates effectively ensuring ambassadors see and understand the overarching plans and goals of the department.Maintains open and regular communications, including presentations for approvals, with park senior leadership, corporate leadership, D&E and other stakeholders to ensure creative alignment with the Entertainment experienceEnsure safe work environment, safe work practices and a safe park experience for guests What It Takes To Succeed Minimum of 5 years in entertainment management, as a manager or producer, or in the role of a producer in a live entertainment department within a theme park or similar environmentStrategic planning, time management and project management skillsBusiness acumen, negotiation and decision-makingInterpersonal skills to include leading a positive team environment that includes productive collaboration with other functions and business partnersLeadership skills to influence, inspire and positively resolve issuesMotivate a diverse workforce to task completion, positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needsHandle multiple tasks in a fast-paced work environmentRespond effectively to inquiries or complaints from employees, customers, regulatory agencies, or members of the communityPrepare scope of works, read designs, prepare and deliver presentations to small and large groups. What Else Is Important Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if neededPerform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)Be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremesPerform cleaning duties, including use of cleaning chemicalsWork a flexible schedule/hour based on business need, to include opening, mid, and closing shifts, nights, weekends, and holidaysBe flexible in work locations as the placement will depend on business needs and career development opportunities. Compensation: 70,304 annually The Perks Of The Position Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance Plan EEO Employer SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.