Manager, Creative Director, Retail Bank

About the role

This role supports brand building and performance marketing for Capital One’s Retail Bank and Café teams. You will lead the site team or manage integrated campaigns across various channels.

Responsibilities

• Lead and inspire the team to develop strategically-grounded, insight-driven creative.
• Manage creative talent including full-time associates, contractors, and agencies.
• Empower and inspire full-time associates through coaching and career development.
• Collaborate with marketing strategists and internal business clients to understand customer needs and positively influence marketing strategy.
• Translate business intent into creative strategies and executions that market products effectively.
• Understand the intended audience; interpret market research and test results to focus targeted marketing messages.
• Build and maintain relationships with partner groups to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.
• Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities.

Qualifications

• Bachelor’s degree or military experience.
• At least 3 years of experience leading creative teams.
• At least 5 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).

Preferred Qualifications

• Creative portfolio that includes produced work for website design and integrated marketing campaigns.
• 5 or more years of experience as a Creative Director.
• 2 or more years of experience directly managing a creative team.
• 2 or more years of experience in digital design software (e.g., Figma, Adobe XD, etc.).
• Experience at a large in-house creative team.
• Experience working with a Fortune 100 brand.
• Experience storyboarding, sketching or wireframing.
• CX and UI/UX experience.
• Experience with premarket and in-market testing tools.
• Leverage GAI, personalization and optimization tools in creative development and marketing.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location:

• Chicago, IL: $138,100 - $157,700 for Manager, Creative
• Mclean, VA: $151,900 - $173,400 for Manager, Creative
• New York, NY: $165,700 - $189,200 for Manager, Creative
• Richmond, VA: $138,100 - $157,700 for Manager, Creative

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.