Manager, CPMO Learning Solutions

What You Will Do

• Set the Learning Strategy: Develop and execute scalable learning and documentation strategies that support enterprise transformation, global deployment readiness, adoption, and sustained performance.
• Lead Learning Solutions: Oversee and, at times, perform the design, development, delivery, and improvement of training programs, learning content, job aids, and technical documentation that help employees apply new processes and systems.
• Lead High-Performing Teams: Lead trainers, instructional designers, technical writers, content developers, contractors, and external partners. Manage resources, tools, platforms, and project execution to deliver high-quality work on time.
• Drive Transformation Enablement: Partner with business stakeholders, the PMO, IT teams, and SMEs to identify learning needs, align priorities, and turn complex process and system changes into practical solutions.
• Develop Talent: Coach team members through performance management, goal setting, and professional development planning to build a strong, engaged, and future-ready team.
• Measure and Improve Effectiveness: Use feedback, metrics, lessons learned, and stakeholder input to improve learning content, delivery methods, team processes, and adoption outcomes.

What You Will Bring

• Education: Bachelor’s degree in training, education, business, or a related field required; relevant equivalent experience may be considered in lieu of a degree.
• Experience: 5–7 years of experience in learning and development, training, instructional design, technical documentation, or a related field, including people management experience. Experience supporting global rollouts, software implementations, enterprise system implementations, or manufacturing environments is preferred.
• Leadership: Demonstrated ability to lead teams, coach talent, manage competing priorities, and deliver results in a fast-paced, cross-functional environment.
• Skills: Strong stakeholder management, communication, facilitation, and project management skills. Ability to navigate ambiguity, make decisions, meet deadlines, and collaborate effectively with global teams.
• Systems: Experience using Microsoft 365, screen capture and recording tools such as Snagit or Camtasia, learning development tools, and content production technologies. Familiarity with ERP systems, Oracle, and AI tools is a strong plus.

What We Can Offer You

• Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Work-Life Balance: Flexible work options to support work-life balance. This role requires in-office work 50% of the time, with the schedule determined at the manager’s discretion.
• Generous Time Off: Take advantage of generous vacation time, sick days, holidays, and a volunteer day to give back to the community.
• Retail & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave: Support for you and your family’s future.
• Compensation: The expected annual base salary range for this role is $90,000–$125,000. This role qualifies for an incentive plan based on individual and company performance.