Manager, Contract Sales

About the role

This position is responsible for promoting the company’s products and services and for building relationships with new and existing accounts by managing the Corporate Multi-Unit (CMU) and Local Credit Chain/Customer (LCC) Contract Sales Organization. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company within our broad line OpCos ($319MMLessThan in Contract revenue for CMU & LCC combined).

Responsibilities

• Resource management: allocating resources, overseeing account management, manage to the monthly sales plan and profitability of CMU/LCC business, executing performance management policies, business planning;
• Champion change in the Contract Sales department;
• Escalation point of contact for customer issues;
• Resource development and training: Attending Customer visits, presentations and Business Reviews with Account Executives; Leading Team Huddles; Oversee management of MDA Compliance; Build effective relationships with current/prospective customers
• Sysco 360 - oversee effective utilization of the CRM tool for: account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
• Deliver Training: Customer Digital Experience, My Sysco Reporting, My Sysco Truck, Sysco360 and day to day best practices

Qualifications

Education: High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards. Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred.

Experience: 5 years of Sysco experience or 5 years of relevant industry w/ Sales management (managing a portfolio of business and people) experience.

Skills

• Ability to manage and motivate a sales organization within an OpCo managing $319MMLessThan in Contract revenue for Corporate Multi-Unit (CMU) and Local Credit Chain/Customer (LCC) Contract Sales Organization combined
• Ability to multi-task
• Familiarity with customer service activities and interdepartmental and cross-departmental communications
• Effectively present information
• Problem solver
• Knowledge of MS Office