Manager, Contract Carrier Recruitment - Last Mile

Compensation for this role is $70,000–$75,000 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

About the role

As a Manager, Contract Carrier Recruitment at RXO, you’ll support Contract Carrier recruiting across our Last Mile business unit within your assigned region. You’ll work closely with Field Operations, IT, Legal, and Field Support Services to deliver organizational goals focused on Contract Carrier growth, reduction of supplemental Rapid Response Teams (High-Cost Capacity), generating new contract carrier leads, contract carrier onboarding, and supporting other efforts to increase capacity management.

Responsibilities

• Lead and facilitate carrier recruitment for all RXO Last Mile markets within your assigned region, including:
  • Traveling in-market for “boots on the ground recruitment”: distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc.).
  • Acting as a liaison between neighboring RXO Last Mile sites within your assigned territory to share and expand existing capacity resources.
  • Conducting research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing).
  • Ensuring all new contract carriers receive and complete all onboarding materials and meet RXO requirements.
  • Making cold calls to prospective contract carriers.
  • Aligning with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile.
  • Supporting carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment).
  • Working with RXO Last Mile sites within your territory on capacity planning for seasonality volume increases.
  • Delivering departmental goals of onboarding 4–6 new contract carriers per month.
  • Attending internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base.
  • Attending meetings and providing market analysis detail on contract carrier cost and metrics.

Requirements

• Bachelor’s Degree or equivalent work-related or military experience.
• 5 years of operations, account management, or customer service in a leadership position.
• Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel.
• Ability to travel 80% of the time.
• Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.

Preferred Qualifications

• Bachelor’s Degree in a related field (transportation/supply chain, sales/operations).
• Ability to perform with a high level of initiative, exhibiting persistence and willingness to stimulate new ideas within the organization.
• Effective communication and relationship-building skills.
• Ability to problem-solve and use critical thinking skills.
• Transportation operations and logistics experience.
• Self-motivated drive to go the extra mile to achieve desired results.

Benefits

• Competitive pay.
• Paid time off includes:
  • Up to 8 holidays, up to 2 floating Diversity Days.
  • Hourly: Earn up to 13 days PTO / Salary: Earn up to 15 days PTO.
  • Up to 40 hours bereavement leave.
  • Up to 16 hours volunteer time.
  • Jury duty.
  • At least 2 weeks family bonding leave.
  • Up to 40 hours prenatal care leave.
• 401(k) retirement plan with up to 5% company match.
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
• Employee Assistance Program (EAP).
• Tuition reimbursement, adoption assistance.
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.
• Health Reimbursement Arrangement.