Manager, Continuum of Care (CoC) Operations

About the role

We are seeking a strategic and relationship-driven Manager, Continuum of Care Operations to help healthcare members maximize the value of their GPO participation while driving contract growth, member engagement, and retention.

Key Responsibilities

• Develop and maintain strong relationships with members, affiliates, distribution partners, and GPO partners.
• Identify opportunities to increase contract participation, member savings, and revenue growth.
• Analyze purchasing, pricing, compliance, and utilization data to provide actionable recommendations.
• Aid in preparing and presenting financial and operational analyses to members.
• Assist with new member onboarding and support ongoing engagement efforts.
• Oversee CRM data accuracy, account rostering, and contract connections.
• Identify and facilitate member retention opportunities.

Qualifications

• A high school diploma with 5-7 years of experience in healthcare supply chain, sourcing, contracting, GPO operations, analytics, distribution, and/or account management or equivalent of education and experience.
• Demonstrated success growing GPO participation and contract utilization.
• Strong analytical skills with experience using Excel and data reporting tools.
• Excellent communication, presentation, and relationship-management skills.
• Ability to manage multiple priorities in a fast-paced environment.