Manager, Content Consumer Insights

Job Description

NBCUniversal Media Group is seeking a Manager of Content Consumer Insights to join our team.

This individual will be responsible for designing, executing, and socializing custom primary quantitative and qualitative research. The role partners closely with content development, production, marketing, and performance and analytics teams to champion the voice of the viewer across a show’s lifecycle by representing the opinions, preferences and behaviors of audiences today.

The role focuses primarily on unscripted content, spanning genres including docuseries, competition reality, lifestyle, game shows, and documentaries, as well as franchises such as The Real Housewives, Love Island, The Traitors, Below Deck, Summer House, The Voice, America’s Got Talent, and more.

Qualifications

• Basic Qualifications:

  • 5+ years of experience in consumer insights.
  • Experience in the entertainment and/or streaming industries.
  • Strong foundation in custom research across quantitative and qualitative methodologies, including survey writing, data table review, and analytical rigor.

• Desired Characteristics:

  • Deep passion for unscripted television, with strong familiarity with the unscripted landscape, content, and conversations.
  • Excellent written and verbal communication skills, translating data-driven insights into compelling narratives. Experience presenting insights and recommendations to senior stakeholders.
  • Highly analytical, able to connect dots across data sources and “read between the lines” to understand not only what the data says, but what it means and why it matters.
  • Curious, proactive, and thoughtful in evaluating data, context, and alternative perspectives.
  • Strategic thinker who connects consumer insights to business decisions and opportunities.
  • Adept at balancing multiple projects simultaneously in a fast-paced environment.
  • Detail-oriented and committed to a high level of data accuracy.

Additional Requirements

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

• Salary range: $95,000 - $120,000 (bonus eligible).

Additional Information

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].