Manager - Consumer Banking Branch Management- (Middleburg Branch)

About the role

The Branch Management area is responsible for overseeing the overall performance, leadership, and operational integrity of branch locations.

Responsibilities

• Directing day-to-day branch operations, ensuring compliance with regulatory requirements, managing risk, and maintaining strong operational controls.
• Leading, developing, and coaching branch teams to achieve sales, service, and community engagement goals.
• Driving branch growth, strengthening client relationships, and stewarding the bank’s presence.
• Ensuring the effective implementation of enterprise strategies at the branch level and maintaining an environment that supports teammate success, operational excellence, and long-term client loyalty.
• Accountable for maximizing branch revenues, sales, customer satisfaction, and minimizing operating losses.
• Deploys resources to optimize individual and team performance.
• Responsible for branch compliance with bank policies, procedures, and operational integrity.
• Prioritizes, manages, and communicates promotional campaigns and product initiatives.
• Conducts cold calls on prospective small business customers.
• Maintains and develops relationships with existing customers.
• Creates and manages branch business plan.
• Represents the bank in local community organizations.
• Setting goals and objectives for team members for achievement of operational results.
• Ensuring policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
• Other duties as assigned.

Requirements

• Bachelor's Degree required; equivalent combination of education and experience may be considered.
• Typically requires advanced knowledge and skills within assigned discipline & demonstrates understanding of the impact of work in the job function, generally gained through work experience.
• Typically requires 4+ years prior leadership experience, and demonstrates practical knowledge in managing and leading within a job area.

Qualifications

• Must be able to stand for extended periods of time & lift objects up to 30 lbs.