Manager-Construction

About the role

The purpose of this position is to manage, schedule, and direct the work of the employees in the Construction, Maintenance, and Valving & Services Departments. Coordinate efforts with peers and other stakeholders to ensure high-quality productivity and safety.

Responsibilities

• Create and communicate the work schedule for crews and coordinate distribution main replacement in accordance with WaterOne’s main replacement program.
• Plan preventive maintenance of the water distribution system.
• Afford assistance to other departments in preventive maintenance/replacement programs for valves, fire hydrants and meters.
• Create and communicate the work schedule for Maintenance, Valving, and Fire Hydrant Crews.
• Plan preventive maintenance/replacement programs for valves and fire hydrants.
• Create and communicate the work schedule for construction crews and coordinate distribution main replacement in accordance with WaterOne’s main replacement program.
• Create and communicate the work schedule for Transmission Main crews and coordinate distribution and transmission main maintenance in accordance with WaterOne main replacement program.
• Afford support to Engineering for the condition assessment program.
• Reviews project documents to ensure that all field ties, as-builts, material withdrawals in the ERP system, and other types of information are recorded accurately and in a timely fashion.
• Reviews project documents and job sites for potential hazards, conflicts with design, constructability, maintainability, or other issues, and consults with Engineering staff to recommend changes.
• Attends pre-construction, post-construction, and other meetings as required.
• Plans, schedules, and provides general supervision for the installation and maintenance of all distribution facilities in coordination with contractors and municipalities and to ensure crews maintain productivity.
• Accountable for taking the necessary precautions to protect WaterOne personnel and the public at all work sites and to help ensure the safety of WaterOne’s water supply.
• Assists in the development and implementation of the goals and objectives of the Distribution Supervisor team through mentoring, training, and monitoring methods and procedures of work, safety, supply and equipment requirements, operational policies and priorities.
• Establishes job start dates and other schedules to ensure that work is coordinated with contractors and municipalities and to ensure crews maintain productivity.
• Manages the Distribution Tech (DT) Program by monitoring annually for updates and submitting approvals and non-approvals for DT advancements.
• Investigates utility damages that are billed to WaterOne to ensure accuracy. Work with Utility Claims Departments in conclusion through denial of responsibility or claim payment.
• Coordinates with property owners, city/county/state public works officials, contractors, developers, engineers, and other customers on right-of-way requirements, property restoration, and other issues.
• Initiates requests for city permits and line locates and communicates with appropriate municipalities for assigned tasks.
• Accountable for taking the necessary precautions to protect WaterOne personnel and the public at all work sites and to help ensure the safety of WaterOne’s water supply, ensuring that appropriate safety training is completed, and standard operating procedures are followed.
• Assists with investigations of occupational incidents, all utility damage, and vehicle and other safety related incidents. Identifies root cause and recommends and implements corrective actions. Performs risk management reviews for work group. Assists Insurance Coordinator in all disputed claims.
• Performs regular field inspections of work sites and activities and documents findings.
• Develops, recommends, and monitors a departmental budget and assists with Division budgeting.
• Develops both short and long-term plans for equipment, personnel and material needs for the department.
• Covers the response to emergencies within the distribution system to ensure safe and efficient restoration of service to customers, participating in a rotation with other managers in the Division for coordination of emergency call-out activities.
• Evaluates and makes recommendations for the purchase and the proper utilization of high value and diverse mechanical and construction equipment as well as trucks and other vehicles. Approves final specifications for all department equipment and vehicles working directly with Fleet and Finance.
• Makes recommendations to Engineering for design of additions to and replacement of distribution facilities. Make recommendations for developing specifications for material and equipment and the evaluation of the same with Engineering Supervisors and Material Control to maximize efficiency.
• Performs monthly on-call rotation for emergency situations.
• Availability for 24-hour emergency callout and support/oversee the maintenance function of the distribution system with emphasis on immediate response to interruptions in service to restore normal operations.
• Drives work performance of department, and provides appropriate training, mentoring and coaching to enhance overall department operations.
• Assigns appropriate schedules and work responsibilities to team members; in collaboration with division director, determines and communicates department and individual goals and priorities focused on team performance to accomplish short and mid-term goals.
• Ensures tactical work plans are implemented. Develops appropriate metrics/KPI’s and takes accountability to ensure the successful achievement of department goals and division priorities. Collects, analyzes, and interprets performance reports and metrics, ensures tactical adjustments accordingly.
• Drives work performance of department, and provides appropriate training, mentoring and coaching to enhance overall department operations. Provides consultation to Supervisor(s) for the application of employee corrective actions.
• Completes and performs annual employee performance evaluations and ensures appropriate opportunities employee training and development. Develops supervisory skills in direct reports; develops leadership skills (beginning to intermediate).
• Conducts interviews and evaluates talent for hire in accordance with WaterOne interview standards. Makes hiring decisions for department.
• Performs or oversees other leadership and administrative duties such as timesheet approvals, time off requests, training authorizations, and other recordkeeping tasks.
• Develops short and long-term strategic and tactical plans for the department, including goal-setting that aligns with division and organizational goals and strategies.
• Builds relationships with employees and inspires and motivates employees to help them succeed. Promotes a positive and inclusive work environment that fosters a sense of belonging.
• Interprets and ensures consistency with organization policy; may develop/update team policy recommendations.
• Consults on and/or addresses inquiries and complaints from stakeholders that cannot be resolved by supervisors and/or a higher degree of urgency or severity.
• Identifies process and workflow improvements, researches and advises on best practice and industry trends, communicates and implements process changes.
• Serves as Acting Director of the division as required.
• Perform other job duties as assigned.

Qualifications

• Bachelor of Science in Construction Science and Management, Business or a related field from an accredited college or university.
• Ten years of experience in construction and maintenance in the utility industry.
• Experience in conducting safety training and in enforcing safety policies and programs.
• Three years of supervisory or comparable leadership responsibilities that included some experience with employee performance reviews and coaching and managerial administrative tasks like timekeeping approvals.
• Experience leading employees in an outside plant construction environment.

Skills

• Thorough knowledge of pertinent safety issues, rules, and regulations, and must have completed all applicable safety training.
• Good judgment, effective problem solving, and the ability to work effectively with staff, customers, and other stakeholders.
• Ability to adapt situationally between decisiveness and flexibility based on situational appropriateness. Remain calm and focused in all situations, including emergencies.
• Financial stewardship through efficient scheduling of crews, selection of materials and equipment, and most effective installation methods.
• Knowledge of basic engineering principles pertaining to planning, cost-estimating, and reading drawings and plans.
• Excellent business communication skills and be a good listener.
• Proficient with the Microsoft Office suite of software, with emphasis in SharePoint, Excel, Word, and Outlook. Proficient or the ability to become proficient with UKG, SAP, GIS, and AIMS software applications.
• Continually meet attendance and emergency call-out expectations set by the Division Director.
• Ability to successfully complete a pre-employment drug screening and background verification in accordance with WaterOne standards.

Benefits

Compensation for the selected candidate will depend on candidate qualifications and experience as related to the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Pay range for this position is $157,534/yr to $180,467/yr.

Schedule

Availability for 24-hour emergency callout and support/oversee the maintenance function of the distribution system with emphasis on immediate response to interruptions in service to restore normal operations.