Manager Compliance and Continuous Improvement

Key Responsibilities

• Develop, implement, and maintain healthcare compliance policies, procedures, standards, and program materials.
• Monitor regulatory developments and help translate requirements into operational guidance for clinical, administrative, revenue cycle, and support teams.
• Conduct compliance risk assessments, internal audits, and monitoring activities to identify potential gaps, trends, and areas of vulnerability.
• Investigate compliance concerns, billing and privacy incidents, audit findings, and potential policy violations.
• Recommend and track corrective action plans to address identified compliance risks or deficiencies.
• Escalate significant risks and trends to Compliance leadership.
• Participate in program development, regulatory readiness, and enterprise-wide compliance and privacy objectives.
• Cook compliance education and training, including topics such as HIPAA, client privacy, fraud, waste and abuse, billing compliance, conflicts of interest, and code of conduct expectations.
• Maintain accurate and centralized documentation of compliance activities, risk assessments, audits, training completion, investigations, and corrective actions; to support transparency and decision making.
• Partner with counsel, Information Security, Human Resources, Clinical Operations, Revenue Cycle, and other stakeholders to embed compliance controls into daily workflows.
• Prepare compliance reports, dashboards, and updates for senior leadership.
• Serve as a point of contact for compliance-related questions and support responses to external audits, surveys, inspections, or regulatory inquiries.
• Analyze compliance and performance data to identify trends and risks.
• Maintain organization-wide reporting systems to support transparency and decision-making.

Requirements

• Bachelor’s degree in healthcare administration, public health, nursing, law or a related field.
• 3 or more years of progressively responsible experience in healthcare or regulatory compliance, audit, risk management, revenue cycle, or a related function.
• Supervisory or leadership experience preferred.
• Familiarity with accreditation standards, exclusion screening, vendor oversight, third-party risk management, or enterprise compliance systems.
• Strong analytical, problem-solving, and risk-assessment skills.
• Excellent written, verbal, and presentation communication.
• Ability to manage multiple priorities in a fast-paced, regulated environment.
• High ethical standards, sound judgment, and attention to detail.
• Proficiency with Microsoft Office and compliance/document management systems.
• (Preferred) Healthcare compliance certification, such as CHC, CHPC, CCEP, or equivalent credential.

Reporting Relationship

This position reports to the Chief Compliance Officer. The role will assist outsourced Internal Audit in the performance of internal audits, as needed.

How We Operate

- Non-Negotiable: "Insanely Great" for Families - Delivered Now: Forget just 'satisfaction'. We deliver support that makes caregivers feel loved and seen. Understand their pain, anticipate their needs, and solve them – fast. The standard is "Insanely Great," period. Anything less slows us down and fails our families. - Delivered Now: Forget just 'satisfaction'. We deliver support that makes caregivers feel loved and seen. Understand their pain, anticipate their needs, and solve them – fast. The standard is "Insanely Great," period. Anything less slows us down and fails our families. - Ruthless Focus is the Key: Velocity comes from focus. Kill distractions. We concentrate all firepower on the #1 critical objective until it's done. Then we attack the next one. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure. Move the needle now. Raise the Bar: Crush Mediocrity: Mediocrity is poison. It kills speed, morale, and companies. We hunt it down and eliminate it. Good enough is never good enough. Demand A-Player performance from yourself and everyone around you. Own your shit. Deliver excellence, fast. No excuses, no passengers. - Speed is King - Ruthless Focus is the Key: Velocity comes from focus. Kill distractions. We concentrate all firepower on the #1 critical objective until it's done. Then we attack the next one. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure. Move the needle now. Raise the Bar: Crush Mediocrity: Mediocrity is poison. It kills speed, morale, and companies. We hunt it down and eliminate it. Good enough is never good enough. Demand A-Player performance from yourself and everyone around you. Own your shit. Deliver excellence, fast. No excuses, no passengers. - Bias for action is everything. The Bottom Line: We are building something vital and doing it at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump up and build faster, welcome to Entyre. If not, get out of the way.