Manager, Commercial Strategy

About the Role

In this role, you'll develop deep insights into Aptean's strategic segments through analysis of performance data, customer feedback, and market research. You'll work within the Strategy and Commercial Operations team, reporting to the Senior Director of Strategy. Your recommendations guide sales, marketing, product, and finance teams toward improved segment performance.

Key Responsibilities

• Develop a thorough understanding of assigned strategic segments, including performance trends, customer needs and sentiment, market dynamics, and competitors
• Analyze quantitative and qualitative data to assess segment health across retention, bookings, services revenue, customer health, product utilization, and cost to serve
• Identify significant risks and opportunities, translating findings into clear, actionable recommendations and strategic priorities
• Partner with Sales, Marketing, Product, Finance, and other stakeholders to align on segment strategy and support coordinated execution
• Create commercial narratives, executive-ready presentations, and recommendations that connect data and market context to business decisions
• Manage cross-functional initiatives, track actions, resolve issues, and ensure timely follow-through

About You

• Strategic thinker with strong program and project-management skills
• Comfortable working with ambiguity and adapt across business topics
• Communicate effectively with senior leaders and cross-functional partners, synthesizing data and insights into compelling commercial narratives and presentations
• Bachelor's degree in Business, Finance, Economics, Business Analytics, or a related quantitative field
• Experience in commercial strategy, business analysis, revenue operations, financial planning, or consulting, with a proven track record of translating data into recommendations
• Strong Excel and data-analysis skills with the ability to identify meaningful patterns and validate conclusions

Preferred Skills

• Experience analyzing customer, market, bookings, pricing, or retention data
• Familiarity with SaaS or software business models
• Salesforce

What's in it for you?

• Competitive pay and robust benefit plans
• Opportunity to grow your career in a fast-paced, flexible and casual environment
• Outstanding opportunity for career development and growth