Manager, Commercial Operations

Job Description

The Manager, Commercial Operations at PTC Therapeutics is responsible for ensuring data quality and validation, leading CRM enhancements, and driving cross-functional process improvements. Key duties include managing incentive compensation planning, overseeing CRM enhancements, conducting geographical sales analysis, and improving data quality.

Qualifications

• Bachelor’s degree in a related business or scientific discipline with 6+ years of progressively responsible experience in commercial operations, business analytics, or similar roles.
• Minimum of 3 years in field operations functional areas such as Field force effectiveness, Field Deployment, Size and Structure, Targeting, Alignment, Incentive Compensation, sales performance reporting/analysis, and Veeva CRM.
• Proficiency with Microsoft Office and experience designing and building visualizations using PowerBI or other business intelligence tools.
• Demonstrated expertise in analytical methodologies, statistics, and implementing structured ways of analyzing business problems.
• Strong interpersonal and written communication skills, including the ability to create and deliver clear data presentations and communicate complex technical information.
• Excellent planning, organization, and time management skills, with the ability to support and prioritize multiple projects.
• Experience leading projects, influencing cross-functional stakeholders, and driving decisions in a matrixed environment.
• Strong business acumen and ability to translate commercial needs into operational solutions and system/process enhancements.
• Experience managing competing priorities while balancing strategic objectives and tactical execution.

Benefits

• Short- and long-term incentives.
• Medical, dental, vision, and retirement savings plans.