Manager, Commercial Operations

Key Responsibilities

• Support Commercial Operation Director with reporting, data collection and consolidated feedback to coordinate divisional meetings and communication touchpoints including business reviews, commercial scorecards, and town halls.
• Partner with Division Commercial leaders (DVP, AVPs, State Mgrs/Dirs) to help operationalize commercial strategy by developing and communicating clear planning guidance and regular detailed performance reporting.
• Aid in preparing strategic presentations and divisional updates for senior leadership using cross-functional inputs.
• Prepare reports (in Power Bi and PowerPoint) and summaries for division management and other internal and external stakeholders.
• Track and report key sales KPIs and collaborate with Commercial Finance and Performance Management to monitor execution and results across the division.
• Assist with the preparation and analysis of commercial performance reports to identify trends, opportunities, and areas for improvement.
• Identify business opportunities, including distribution gaps, customer, and brand opportunities within the Division.
• Support the implementation and follow-up of OKRs (Objectives and Key Results) across the division through detailed reporting.
• Collaborate with Sales and Finance teams on divisional forecasting (volume/value) to ensure alignment with commercial and financial objectives.
• Assist with monthly reporting, data collection, consolidation, and commentary for the monthly sales forecast.
• Support the sales leads with reporting to inform current and future sales commit forecasts (e.g., rolling trends and business reporting to support with Anaplan submissions) and reporting templates.
• Support rollout of national initiatives (e.g. D-STAR, PRIME) within the division by organizing informational meetings/trainings as needed, developing timelines and expectations, and reporting milestones and performance.
• Collaborate with key stakeholders in Commercial Excellence, Marketing, S&OP, Finance, and Chains teams to ensure consistent communication and aligned execution.

Required Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• 5–7 years in commercial operations, sales support, or business analysis roles, preferably in consumer goods or beverage industry.
• Advanced/Expert Level proficiency in Microsoft Excel & PowerBI systems.
• Strong data analysis skills and experience using reporting tools and dashboards.
• Excellent written and verbal communication skills.
• Advanced project management and coordination skills.