Manager, Commercial Operations

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Align sales, marketing, and customer service processes throughout the lead-to-revenue cycle
• Identify and reduce friction in lead management and funnel progression
• Standardize and automate core sales management processes for efficiency
• Lead sales operations best practices including pipeline governance
• Incorporate Challenger Sales methodologies into the CRM interface
• Support scalable processes for predictable revenue growth with commercial leaders
• Own and optimize the Salesforce CRM strategy and global adoption

Qualifications

• 7+ years in Sales, Commercial, or Revenue Operations
• 4+ years as Salesforce Administrator for a global enterprise
• Expertise in CRM-enabled lead management, automation, and governance
• Demonstrated success in CRM-driven sales growth transformations
• Advanced proficiency in Salesforce including Flow Builder and reporting
• Proven experience managing and developing teams effectively
• Cross-functional leadership with Sales, Marketing, and Customer Service

Benefits

• Health insurance and wellness programs
• Flexible spending and health savings accounts
• 401k savings plan with company match
• Life and disability insurance coverage
• Tuition assistance for further education and training opportunities

Pay

$110,000 – $130,000 annually