Manager, Commerce

Overview

The Commerce Manager is responsible for managing all things Commerce for an enterprise digital account to ensure the program meets client objectives and helps grow their online business. The Manager will partner with clients to address the Commerce media landscape and work with client stakeholders to develop a plan across Commerce platforms. The Manager is accountable for maintaining accurate spend levels and hitting stated revenue amidst online growth goals.

Responsibilities

• Account Management
• Gather the research and data needed to formulate tactical plan development and recommendation for client delivery
• Ultimate oversight for all day-to-day Commerce budget and billing activity (pacing, Prisma management, draft billing, accuracy of budgets vs. strategy flowcharts)
• Present recommendations, solicit feedback, and direct the Analyst(s) to apply client feedback to campaigns
• Actively contribute to account strategy including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments
• Review paperwork necessary for purchase authorization and ensure vendor counter signature is received
• QA all campaign components prior to launch (dayparting, bids, budget, targeting parameters, correct creative)
• Recommend campaign adjustments based on performance trends
• Develop and recommend optimizations and/or testing plans (e.g., new vendors, new targeting segments, new types of creative to test, new flighting strategy, test and learn agenda)
• Responsible for campaign reporting and developing strategic insights with clear actionable items
• Responsible for building clear, concise, and cohesive quantitative analyses inclusive of strong data visualization
• Lead client status and reporting calls including presentation of reporting
• Primary contact for resolving billing discrepancies in partnership with client strategy and billing reconciliation team
• Ensure a seamless communication process with day to day contact and partner agencies (where applicable)
• Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal)
• Maintain professional, productive rapport with sales representatives/media vendors
• Demonstrate creativity and agility when problem solving prior to elevation to Associate Director
• Partner with Associate Director to ensure upcoming deliverables are being proactively addressed
• Timely delivery of all work required
• Team Management
• Provide direction to Analyst(s) on how to build a new campaign across all Commerce tactics and platforms
• Serve as lead for training of new Analyst(s) and be a resource for ad hoc questions
• Work closely with Analyst(s) to establish priorities and manage workload
• Responsible for final QA before delivery to client and launch
• Responsible for Analyst(s) management of campaign budgets, pacing, and campaign adjustments

Qualifications

• 3+ years of hands-on account management experience in online advertising with a focus on Commerce
• In-depth activation and optimization experience with Amazon and Criteo platforms
• 1+ years of demonstrated success in managing and leading people
• Deep knowledge of ad serving platforms and online analytic solutions
• Mastery of all relevant tools for reporting, analytics, and competitive analysis
• Knowledge of statistical methods and testing methodology preferred

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: USD $81,225.00 - USD $116,655.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/1/2026.