Manager, Cloud Infrastructure Engineering

This position is based in the United States and offers a fully remote working environment.

About the role

Lead the engineering team responsible for the infrastructure powering a mission-critical SaaS platform. Combine technical leadership, cloud expertise, and people management to build reliable, scalable, and secure systems. Guide teams through complex infrastructure challenges while enabling faster and safer product delivery. Shape cloud architecture, automation practices, and operational standards that support business growth at scale. The role sits at the intersection of engineering excellence, platform innovation, and responsible AI adoption, with a direct impact on how modern cloud infrastructure is designed, operated, and continuously improved.

Responsibilities

• Lead and develop a team of engineers responsible for production cloud infrastructure, fostering a strong engineering culture and effective execution.
• Guide the design, implementation, and evolution of Kubernetes-based, multi-cloud infrastructure environments.
• Ensure infrastructure solutions meet high standards for reliability, scalability, security, and operational excellence.
• Collaborate with product engineering, security, support, and engineering leadership teams to enable safe and efficient software delivery.
• Improve infrastructure automation, developer tooling, and platform capabilities to support growth without unnecessary complexity.
• Establish effective approaches for using AI in infrastructure operations, including automation, incident analysis, documentation, and operational improvements.
• Balance immediate operational needs with long-term investments in platform evolution, cloud expansion, and infrastructure innovation.
• Coach engineers, support professional growth, manage priorities, and create an environment where teams can perform at their best.
• Drive improvements in observability, incident response, reliability practices, and infrastructure decision-making processes.

Requirements

• 3-5 years of experience leading engineers who build and operate production infrastructure for SaaS products.
• Strong technical background in cloud infrastructure engineering, platform engineering, Site Reliability Engineering (SRE), or related disciplines.
• Hands-on production experience with Kubernetes, including scaling, reliability management, and cluster lifecycle operations.
• Experience working with multiple major cloud providers and understanding the challenges and trade-offs of multi-cloud environments.
• Proven ability to collaborate with senior engineers and cross-functional stakeholders to deliver major infrastructure improvements.
• Strong people leadership skills, including coaching, performance management, prioritization, and team development.
• Experience improving infrastructure reliability, scalability, security, and automation practices.
• Clear understanding of how AI can support infrastructure engineering workflows, with good judgment around responsible and effective adoption.
• Experience with infrastructure-as-code, policy-as-code, platform automation, observability, incident management, or cloud cost optimization is a plus.
• Experience managing global or multi-region SaaS infrastructure is considered an advantage.

Benefits

• Competitive, location-based compensation package with transparent salary structures.
• Opportunity to receive equity participation through a company stock option program where applicable.
• Fully remote working environment with flexibility to work from anywhere.
• Home office budget and coworking space support to create an effective workspace.
• Flexible time off policies designed to support work-life balance.
• Opportunities to connect with colleagues through annual gatherings, team offsites, and community events.
• Comprehensive health and wellbeing support, including mental health resources and lifestyle benefits where available.
• Retirement and pension plans, along with life and disability insurance depending on location.
• Annual learning and development budget for courses, certifications, books, and professional growth.