Manager, Clinical - Hope Hospice

Responsibilities

• Oversees clinical staff to ensure efficient and effective patient care delivery with achievement of desired clinical outcomes 24/7.
• Facilitates/participates in complex patient care conferences to meet expected outcomes established in the plan of care.
• Affirms clinical staff in determining patients’ clinical needs and appropriate level of care.
• Directs weekly IDG meetings in an efficient and effective manner (if applicable).
• Provides performance feedback and monitors accountability of clinical staff through documentation audits, reports, quality monitoring, and supervisory visits.
• Facilitates seamless coordination of patients’ care between all parties, internal and external.
• Administers direct nursing care to select patients, as deemed appropriate, to maintain own clinical competence and/or to assess particular patient requirements and provide modeling to staff.
• Works with Director to manage staffing in accordance with staffing model and budget.
• Collaborates with other teams and departments, such as Pharmacy, Infusion Program, DME, HospiceHelp24, Continuous Care Program, Hospice Houses, and Admissions, to ensure all patient care needs are met.
• Ensures timely completion of required processes to support regulatory compliance, such as recertification updates, care plans, and physician orders.
• Participates in Quality Assessment and Performance Improvement (QAPI) projects and activities.
• Ensures timely attention to and effective solutions for patient/family concerns and complaints.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Nursing or related field, or an equivalent combination of work experience and education.
• Active license as RN in the State hired to work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license required.
• Minimum of three (3) years of nursing experience.
• One (1) year of supervisory/management experience preferred.
• Active BLS for healthcare professionals from the American Heart Association or Red Cross.