Manager, Client Technologies

Responsibilities

• Provide IT users with desktop equipment and support, addressing and incorporating user needs into support plans.
• Manage hardware and software planning, vendor selection, acquisition, Tier 2 problem resolution, setup, integration, testing, and installation.
• Work with organizations to establish and monitor performance metrics, ensuring needs are met and sharing results with users.
• Organize and coordinate activities related to the installation, deployment, and upgrade of software, hardware, and network facilities.
• Evaluate and implement techniques for increasing user desktop productivity.
• Manage a team responsible for desktop support functions, frequently reporting to senior IT management.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• Minimum of 7 years of IT work experience, including managing teams responsible for desktop support functions.
• Experience managing support operations in a 24x7, multi-site environment.
• Proficiency in budgeting, expense management, and contract management.
• Middle level management experience in PC/desktop support and maintenance functions.
• Experience mentoring supervisors, project leaders, and technical staff.

Qualifications

At Cook Systems, we don't just offer jobs—we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

Benefits

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
• P业心：保护你关心的事项，通过Unum为您提供生命、重症和事故保险，因为您的家庭安全很重要。
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia，帮助您管理医疗和依赖照顾费用。
• Extra Protection When You Need It: 我们的健康缺口保险通过Sun Life可以帮助覆盖意外成本，所以你永远不会措手不及。
• Your Future Starts Now: 建立未来，通过The Standard的401(k)计划，您在入职后第六个月即可享受资格。

Skills

At Cook Systems, we believe in opportunity backed by trust—and in building careers that last. We value excellence, creativity, and accountability, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

Schedule

At Cook Systems, we offer a flexible schedule to accommodate your needs and preferences. Our team is available during regular business hours, but we also provide options for remote work and flexible working arrangements.

Pay

Our pay structure is competitive and designed to attract and retain top talent. We offer a comprehensive benefits package that includes health, dental, vision, and retirement plans, as well as opportunities for professional development and growth within the company.