Manager | Client Engagement

Responsibilities

• Generate leads, qualify potential customers and sell furniture and services
• Focus on lead generation through various channels including business groups, real estate brokers, A&D community, industry organizations, and internet
• Cold call potential clients in person or by telephone, or participate in dealership lead generation programs like telemarketing, open houses, and industry events
• Qualify leads into potential customers and conduct thorough needs analysis
• Make persuasive presentations to customers on dealership's products and services
• Create detailed, accurate quotes and present them to the customer
• Work with service departments to develop service contracts and present them to the customer
• Provide timely information to the accounting department for credit checks
• Set up and manage sales efficiently, ensuring timely and accurate sales orders and work orders
• Stay involved throughout the sale implementation to resolve any issues and ensure customer satisfaction

Requirements

• Meet monthly, quarterly and yearly sales, margin and new business goals as set by the dealership and sales manager
• Provide timely reports on sales forecasts and new leads
• Participate in special sales programs sponsored by the dealership or in conjunction with furniture manufacturers
• Attend training sessions

Qualifications

• Excellent verbal, written, listening and presentation skills
• Strong negotiation skills to close business and manage relationships
• Strategic and analytical thinker capable of driving sales results and improving market share
• Quickly learn and embrace Company Values and demonstrate through daily behaviors/actions