Manager Business Services Cash Management
Essential Functions
Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations.
Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team.
Serves as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations.
Maintains and improves department operations by monitoring system performance, identifying and resolving problems.
Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement.
Establishes productivity monitoring for the department staff to maximize resources and results.
Maintains key performance metrics, addresses issues in a timely manner to improve performance and resolve issues.
Skills
- Leadership
- Analytical
- Collaboration
- Communication
- Decision-Making
- Delegation
- Problem Solving
- Process Improvement
- Team Building
- Time Management
Qualifications
- Demonstrated experience in healthcare revenue cycle operations.
- Demonstrated experience leading a successful team within healthcare revenue cycle operations.
- Demonstrates in-depth knowledge of EOB interpretation.
- Demonstrates strong knowledge of healthcare billing requirements.
- Demonstrates strong collaboration across teams and departments.
- Demonstrates strong knowledge of Microsoft office programs.
- Two years payment posting in Epic experience preferred.
- Bachelor’s degree in healthcare management, finance, or related field from an accredited institution (education is verified).
- Five years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up).
- Three years of supervisory experience.
- HFMA Certification.