Manager, Business Development Transit (East Coast)

About the role

Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors, and climate-control equipment for mass transit customers, including METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail, and Monorail Vehicles in the North America market. We are part of the Knorr-Bremse Group, the global leader in braking technologies. We challenge our employees to pursue their work with passion while maintaining an unparalleled commitment to technological excellence, integrity, and social responsibility.

The role is responsible for planning and executing order/sales targets and activities for Rail Services to increase sales with Transit Authorities in an assigned region.

Responsibilities

• Identify, organize, and prioritize new business opportunities with Transit Authorities/Car Builders to meet strategic business initiatives.
• Develop and maintain customer relationships through regular personal visits, telephone, and written correspondence.
• Establish professional and personal relationships with key decision makers at each authority.
• Assist in creating customer proposals, compiling historical sales data and trends, customer service, and sales forecasting.
• Actively promote and facilitate the negotiation and presentation of proposals, receipt of purchase orders, and assist customers with expediting activity in cooperation with KB Equipment.
• Coordinate communication and visitation activity including KB management, Engineering, Quality Assurance, and Field Service departments at responsible Transit Authorities.
• Identify and track new product opportunities for all KB systems.
• Lead or assist special projects to aid in advancement or efficiency of the Rail Service group operations.
• Periodically review overall customer order activity to identify accounts with decreased order activity and develop corrective action plans.
• Assist in resolving open customer issues including technical performance or material delivery concerns.
• Provide customers with technical bulletins, catalogs, price lists, etc., as available.
• Understand and support all Quality, Product Safety, and Health/Safety/Environmental/Energy policies.
• Understand and adhere to all relevant statutory or regulatory compliance obligations.
• Understand, support, and adhere to the Integrated Management System policies, procedures, and instructions.
• Understand and support relevant key performance indicators (KPIs), as defined in the goal tree.

Requirements

• Bachelor’s Degree.
• 5-7+ years of directly relevant experience in the Rail industry.
• Knowledge of Transit products and systems, FRA regulations, requirements, and related publications.
• Ability and flexibility to travel as needed (up to 75%).
• Analytical Thinking – Ability to collect, analyze, and structure information effectively and efficiently.
• Communication Skills – Ability to speak, present, write, listen, and distribute information effectively and create an environment for open communication.
• Customer Orientation – Ability to maintain an internal and external professional network to satisfy customer needs.
• Adaptability & Flexibility – Work successfully in various, complex, changing, and challenging environments with a diverse group of people.

Preferred Qualifications

• MBA.
• 7+ years of Rail Industry experience.

Work Environment

• Duties performed on a computer terminal.
• May be exposed to shop floor conditions, including noise, heat, cold, and dust/dirt.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of an office work environment position.

Benefits

• Eligibility to enroll in group healthcare plans offering medical, dental, vision, and basic life and disability insurance (for employees and eligible dependents).
• Enrollment in the company’s 401k plan.
• 120 hours of vacation leave and 40 hours of Personal Paid Absence annually.
• 12 paid holidays and 1 floating holiday per calendar year.
• 6 weeks of paid parental leave.
• Federal Paid Sick Leave for employees working on federal contracts (as applicable).
• Ability to purchase company stock, subject to relevant plan documents.
• Annual bonuses of up to 10% of annual salary based on achievement of certain metrics.

Pay

The anticipated salary range for candidates who will work in Maryland is $89,900–$134,900 per year. The final pay offered to a successful candidate will depend on several factors, including type and years of experience within the job and industry, and education. This pay scale may vary for positions in other states or locations.

All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship.