Manager, Business Development Operations

About the OpportunityThe challenges facing US healthcare are longstanding and all too familiar. The organization believes in better. It works with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, it helps providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. The family of brands—the company, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare, and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better. The organization has offices in Boston, Chicago, New York, Washington D.C., and Nashville. Remote work is allowed. Role OverviewWorking closely with consulting leadership, business development, and the practice management team, the BD Manager plays a critical role in business development efforts for the firm. This role will focus on enabling firm growth through go-to-market planning and execution. This role will report to the VP of Practice and Segment Operations. Key ResponsibilitiesFirm Priority Pursuit Coordination Lead and coordinate the execution of the firm’s highest-priority strategic pursuits, ensuring timely, high-quality, and differentiated deliverables (e.g., proposals, RFPs, pitch materials). Business Development OperationsPartner with Market Leadership, Growth, and BD Enablement teams to evolve operating models and support processes that enable speed, consistency, and scalability across the enterprise.Contribute to the advancement of firmwide tools and templates to improve efficiency, standardization, and quality of pursuit execution.Serve as a connector across BD Enablement, Growth, Market Leadership, LOB Leadership, and Consulting Operations to ensure alignment, visibility, and coordinated execution across pursuits.Support and strengthen centralized intake and triage processes in partnership with BD Ops and Growth leadership, ensuring pursuits are logged, prioritized, and routed with clear accountability and follow-through. AI Enablement, Product Liaison & Change ChampionIdentify and advance opportunities to embed AI-driven capabilities into pursuit processes, including proposal development, account research, systems hygiene, and cataloging for later use.Act as a liaison between the BD Ops and firmwide technology and product initiatives, shaping system requirements and supporting adoption (e.g., CRM enhancements, systems integration, automation tools, reporting infrastructure).Support change management efforts as new technologies and platforms are rolled out, helping the BD Ops team adapt and sustain new ways of working. People & CultureSupport onboarding and development of new BD Ops team members promoting best practices in BD processes, pursuit management, AI enabled tools.Contribute to a collaborative team environment focused on learning, knowledge sharing, and professional development.Demonstrate strong collaboration and accountability in cross-functional work and contribute to a firm-wide culture of accountability and client impact. Qualifications and Desired Skills5+ years of experience in a professional services or consulting environment.Healthcare focus or background preferred.Bachelor’s degree required.Strong project management experience; comfortable managing and prioritizing under tight timelines.Ability to rapidly learn and synthesize new information.Outstanding written and verbal communication skills; ability to translate complex information into clear, concise, and tailored messages.Strong client service mindset – highly responsive and committed to high-quality delivery.Self-starter with the ability to manage multiple workstreams while maintaining strong attention to detail.Proven ability to collaborate effectively across teams and functions.Advanced capabilities in MS PowerPoint, Word, and Excel.Passion for materially improving the delivery of healthcare in the world. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.