Manager - Business Development

About the role

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

Responsibilities

• Act as day-to-day support for stablecoin initiatives; drive project readiness while working alongside Product, Go-to-Market, and risk teams across the enterprise
• Nurture and scale partnerships, acting as one of the primary contacts internally and externally; help drive RFI/RFP processes and vendor management processes
• Manage partner contracting and negotiation in partnership with Amex’s legal team; build deal constructs, support contract development, and run deal negotiations
• Perform ongoing reporting on key metrics, develop insights and provide strategic recommendations to advise how to grow & improve partnerships & products
• Develop and maintain project execution materials, including but not limited to: workstream trackers, partner updates, RFP materials, readiness dashboards, risk/issue logs, tracking implementation dependencies, and leadership update materials
• Collaborate with cross-functional teams across product, Go-to-Market, legal, compliance, risk, and other key verticals to design and launch effective go-to-market plans
• Support our Go-to-Market team in coordinating across legal, compliance, financial crimes, infosec, tax, accounting, and other control partners in developing controls and risk frameworks
• Contribute market and partner insights across stablecoins, digital assets, and emerging payment infrastructure
• Contribute to the partner sourcing funnel and new product development while participating in Amex Digital Lab’s culture of innovation

Qualifications

• Minimum of 3+ years of experience in partnerships, business development, product strategy, consulting, or deal creation (or relevant contracting and legal exposure)
• Strong interest or experience in digital payments, stablecoin infrastructure, or emerging commerce
• Curiosity and desire to work on exploring new payment technologies, digital innovations, digital assets & evolving customer experiences
• Excellent project management skills with demonstrated ability to manage complex cross-functional workstreams and identify risks & dependencies
• Outstanding interpersonal, communication, and influencing skills, with the ability to simplify complex technical, commercial, regulatory, and operational topics to relevant stakeholders and create concise materials for executive audiences
• Prioritize learning and adaptability; a curious learner with a growth mindset and open to challenging assumptions
• Bachelor’s degree required

Preferred Qualifications

• Familiarity with traditional payments, merchant acquiring, PSPs, PayFacs, fintech, digital assets, or emerging payment infrastructure preferred
• Experience in consulting, strategy or similar role shaping and creating corporate strategy and executive level materials is a plus
• Experience at payment, fintech, crypto or early-stage companies a plus