Jobs · Missouri

Manager, Business Analysis

Mastercard · O'Fallon, MO · 3 wk ago
Hybrid$122k–$207k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - Title: Manager, Business Analysis (but we don't output heading for title). The posting includes "Our Purpose ..." then "Title And Summary Manager, Business Analysis Overview ..." So we need to include a short paragraph about purpose? The "Our Purpose" paragraph is generic corporate description; maybe we can include as an introductory paragraph before sections. Not a heading. - Overview: "Providing enterprise-wide support for centralized billing, Mastercard GBSC Revenue Operations & Enablement delivers operational excellence. We are currently seeking a passionate, collaborative, and experienced Manager of Billing Operations. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think “out of the box” and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our team." That's like a description; could be "About the role" section. - Role: "Works as a member of the Business Partnerships , managing the review, analysis and implementation of billing related requests.Manages multiple team members ensuring their work accuracy and their overall development. Ensures development objectives are accomplished across the team Responsibility for accurate reporting and adherence to related controls are followed Assists with analysis of billing support ticket issues as needed; 24 hour (on-call) availability required during critical periods." That's responsibilities. - All About You: "Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, across multiple work-streams and working across multiple teams/geographies. Ability to drive process improvement and maintain focus on continuous improvement Relevant experience in data analysis, billing investigation, and complex billing recalculations Experience collaborating with diverse team members to ideate and implement appropriate design solutions" That's qualifications/requirements. - Required Skills: "Strong written and verbal communication skills Demonstrated aptitude for analysis of technically complex requirements. Ability to analyze and thrive in fast paced, agile environment. Willingness to mentor other team members and partner cross functionality to deliver business results." - Preferred Skills: "Experience working in shared service environment for a global company. Experience leading teams. Solid business analysis experience in a complex, dynamic environment. Experience in transactional billing systems in the finance industry." - Benefits: paragraph about Mastercard benefits for full time (and certain part time) employees generally include: insurance..., flexible spending..., paid leaves..., 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated..., 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Also intern benefits but not needed. - Pay: "Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD" - Schedule: Not explicitly mentioned. There's mention of "24 hour (on-call) availability required during critical periods." That's schedule info? Could be considered schedule. But we only include Schedule section if posting actually states them. It does mention on-call availability. Could treat as schedule. However the instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." Pay is stated. Benefits is stated. Schedule: we have mention of 24 hour on-call availability required during critical periods. That's schedule info. So we can include Schedule section with that detail. We must not include boilerplate like EEO, corporate security, reasonable accommodation, etc. Remove those. We must not duplicate lines. We need to format using

for section headings,
  • for any list of duties/requirements/benefits, and

    for prose. We need to decide which content is list vs prose. For About the role: could be prose paragraphs. Responsibilities: list of duties. Requirements/Qualifications/Skills: could be list. Benefits: list. Pay: maybe just a paragraph with the range. Schedule: maybe a paragraph. We must preserve all substantive information; do not invent or summarize away detail. Let's extract each piece precisely. First, introductory purpose paragraph: "Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential." We can keep that as a

    before sections. Then "Title And Summary Manager, Business Analysis Overview Providing enterprise-wide support for centralized billing, Mastercard GBSC Revenue Operations & Enablement delivers operational excellence. We are currently seeking a passionate, collaborative, and experienced Manager of Billing Operations. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think “out of the box” and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our team." We could treat that as About the role. Now Responsibilities bullet points: - Works as a member of the Business Partnerships, managing the review, analysis and implementation of billing related requests. - Manages multiple team members ensuring their work accuracy and their overall development. - Ensures development objectives are accomplished across the team - Responsibility for accurate reporting and adherence to related controls are followed - Assists with analysis of billing support ticket issues as needed; 24 hour (on-call) availability required during critical periods. Note there is some missing punctuation; we keep as is. Now "All About You" qualifications: - Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, across multiple work-streams and working across multiple teams/geographies. - Ability to drive process improvement and maintain focus on continuous improvement - Relevant experience in data analysis, billing investigation, and complex billing recalculations - Experience collaborating with diverse team members to ideate and implement appropriate design solutions Now Required Skills: - Strong written and verbal communication skills - Demonstrated aptitude for analysis of technically complex requirements. - Ability to analyze and thrive in fast paced, agile environment. - Willingness to mentor other team members and partner cross functionality to deliver business results. Preferred Skills: - Experience working in shared service environment for a global company. - Experience leading teams. - Solid business analysis experience in a complex, dynamic environment. - Experience in transactional billing systems in the finance industry. Benefits: list items: - insurance (including medical, prescription drug, dental, vision, disability, life insurance) - flexible spending account and health savings account - paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave) - 80 hours of Paid Sick and Safe Time - 25 days of vacation time and 5 personal days, pro-rated based on date of hire - 10 annual paid U.S. observed holidays - 401k with a best-in-class company match - deferred compensation for eligible roles - fitness reimbursement or on-site fitness facilities - eligibility for tuition reimbursement - many more (maybe we keep "and many more" as part of last item? Could be separate bullet.) We should keep as is. Pay: "Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD" Schedule: "24 hour (on-call) availability required during critical periods." Actually that is already in responsibilities; but we could also put schedule section referencing on-call availability. However to avoid duplication, maybe we keep schedule section with that detail only, but it's already in responsibilities. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay? They said remove duplicated lines. So we should not duplicate the same line. Since the on-call appears in responsibilities, we should not repeat it in schedule. But schedule section may be empty if no other schedule info. Since we have no explicit schedule besides that, we could omit Schedule section because the only schedule info is already covered in responsibilities. However the instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule info (24 hour on-call). But if we already used that in responsibilities, we could still have a schedule section with that info, but that would be duplication. Better to not duplicate; we could move that line to schedule section and remove from responsibilities? But responsibilities likely need that info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we move it, we still preserve it, just in a different section. That's okay as long as we don't lose it. However we need to decide which section is more appropriate. The on-call availability is a responsibility/duty, not a schedule per se. But schedule section could contain that. The instruction says we should not create Schedule section unless posting actually states them. It does state schedule info (24 hour on-call). So we can create Schedule section with that detail. Then we should remove it from responsibilities to avoid duplication. Let's do that. Thus responsibilities list will exclude the on-call line. Now schedule section:

    24 hour (on-call) availability required during critical periods.

    Now we need to ensure we didn't include any boilerplate like EEO, corporate security, reasonable accommodation, etc. Remove those paragraphs. Now produce HTML. Structure:

    Our Purpose ...

    About the role

    Providing enterprise-wide support for centralized billing, Mastercard GBSC Revenue Operations & Enablement delivers operational excellence. We are currently seeking a passionate, collaborative, and experienced Manager of Billing Operations. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think “out of the box” and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our team.

    Responsibilities

    • Works as a member of the Business Partnerships, managing the review, analysis and implementation of billing related requests.
    • Manages multiple team members ensuring their work accuracy and their overall development.
    • Ensures development objectives are accomplished across the team
    • Responsibility for accurate reporting and adherence to related controls are followed
    • Assists with analysis of billing support ticket issues as needed

    Requirements

    • Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, across multiple work-streams and working across multiple teams/geographies.
    • Ability to drive process improvement and maintain focus on continuous improvement
    • Relevant experience in data analysis, billing investigation, and complex billing recalculations
    • Experience collaborating with diverse team members to ideate and implement appropriate design solutions

    Skills

    Required Skills:

    • Strong written and verbal communication skills
    • Demonstrated aptitude for analysis of technically complex requirements.
    • Ability to analyze and thrive in fast paced, agile environment.

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