Manager, Behavioral Health Technicians

Position Summary

The Manager, Behavioral Health Technicians manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. This role ensures regulatory compliance and oversees the acquisition and maintenance of equipment and supplies. The Manager fosters a professional, growth-oriented environment, ensures the department maintains its critical role in the continuum of care, and serves both internal and external stakeholders.

Responsibilities

• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Manages staff relations including performance management, staff satisfaction, and conflict management.
• Performs and oversees scheduling, staff development, recruitment, payroll, and student engagement.
• Maintains regular and reliable attendance to support consistent leadership.
• Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
• Creates and fosters an environment that encourages professional growth.
• Serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance.
• Skilled in the application of policies and procedures.
• Manages the work of others, including planning, assigning, scheduling and reviewing work, and ensuring quality standards.
• Hires, terminates, trains and develops, reviews performance and administers corrective action for staff.
• Always exhibits the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and make a difference together.

Qualifications

• Bachelor's degree in Psychology, Social Work, Business Administration, or related field from an accredited school required.
• Three years of behavioral health experience required.
• One year of leadership/management experience preferred.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.