Manager, Behavioral Health Technician

About the role

Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Responsibilities

• Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.
• Ensures regulatory compliance and oversees the acquisition and maintenance of equipment and supplies.
• Fosters a professional, growth-oriented environment, ensures the department maintains its critical role in the continuum of care, and serves both internal and external stakeholders.
• Plans and reviews work, ensuring quality standards, and manages hiring, training, performance evaluations, corrective actions, and terminations, while maintaining regular and reliable attendance to support consistent leadership.
• Directly responsible for the management of 100+ BHT's who are responsible for observation and maintenance of safe milieu through patient checks and safety monitoring.
• Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
• Creates and fosters an environment that encourages professional growth.
• Serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance.
• Skilled in the application of policies and procedures.
• Manages the work of others, including planning, assigning, scheduling and reviewing work, and ensuring quality standards.
• Hires, terminates, trains and develops, reviews performance and administers corrective action for staff.
• Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.

Requirements

• Bachelor's degree in psychology, Social Work, Business Administration, or related field from an accredited school required.
• Three years of behavioral health experience required.
• One year of leadership/management experience is preferred.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.
• Knowledge of behavioral health.
• Strong leadership and organizational skills.
• Ability to work collaboratively with a diverse team of healthcare professionals.
• Excellent communication and interpersonal skills.

Qualifications

• Physical demands include standing, walking, sitting for extended periods, using hands, reaching, climbing stairs, balancing, stooping, kneeling, bending, crouching, or crawling, talking or hearing, tasting or smelling, lifting up to 20 pounds, repetitive motion of upper body, and using computers.
• Work environment includes a well-lit, ventilated, and climate-controlled office with routine office equipment; some equipment has moving mechanical parts; exposure to hazards and unusual elements, which may include bloodborne pathogens and/or contagious illnesses, toxic chemicals, and biohazardous materials requiring extensive safety precautions and the use of protective equipment; noise level in the work environment is typical for an office and/or hospital environment.

Skills

• Comprehensive understanding of healthcare regulatory and compliance.
• Skilled in the application of policies and procedures.

Benefits

Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.

Pay

$53,851.20 - $72,592.00

Schedule

Varied