Manager

About the role

We are looking for an experienced and skilled store manager who will run a store effectively and with attention to detail. The store manager is responsible for every aspect of everyday supervision of store outlets, including resources, stock, staff, and sales management. They ensure staff provides the highest quality customer service and monitor the overall financial performance of the store.

The store manager greets staff and customers, provides intelligent recommendations, builds customer and brand trust, assists staff with their needs, and ensures a great shopping experience. A successful candidate will be reliable, accommodating, courteous, and friendly to ensure full customer satisfaction.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets and maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of staff
• Providing opportunities for staff advancements

Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example