Manager-Assertive Community Treatment Team - Eyerly Ball

Responsibilities

• Assess the needs of clients and develop goals that will allow them to achieve the greatest level of independence in their community.
• Provide skills teaching to clients and work with them and other team members to creatively explore alternatives to hospitalization, higher level of care, homelessness and incarceration.
• Advocate for clients to help meet their needs, desires and best interests.
• Utilize critical thinking in making independent judgements and maintain responsibility and accountability for service provided.
• Knowledge of the effects of mental illness and the ability to relate respectfully to clients with a wide range of abilities and diagnoses.
• Possess teamwork skills including problem solving, cooperation, negotiating, etc.
• Ability to receive medication management certificate within first 3 months of hire to be able to administer medications to clients in their homes and in the community.
• When needed, ability to be available for evenings and weekends which includes carrying the 24 hours on-call client crisis line and delivering medications as well as providing crisis triage services via phone an potential on scene.
• Continue professional development and involvement in professional activities that enhance service provision.
• Approve, correct, and submit time cards for staff supervised.
• Approve vacation, sick, and other leave requests of staff supervised.
• Provide supervision to staff on the ACT team on a regular basis both in individual and group settings.
• Facilitate regular ACT staff meetings.
• Provide needed training to new and continuing staff members as needed to ensure all members of the team are aware of job expectations, ACT policies and procedures, MIS outcomes for Polk County, ACT best practices.
• Oversee and monitor authorizations for client ACT services as they are due to ensure funding for ACT clients.
• Mediate client and employee grievances.
• Aid in performance evaluations for staff.
• Attend leadership meetings/trainings.
• Ensure model fidelity and complete fidelity audits.
• Oversee program budgets and flexible spending dollars.
• Establish/maintain relationships with referral sources.
• Demonstrate an understanding of all funder and accreditation standards.
• Complete all documentation within established guidelines.
• Ability to prioritize client need and to complete required written documentation.

Qualifications

• Required - Either a Master’s Degree, OR RN licensed in State of Iowa.
• Preferred Nursing, social work, mental health counseling, counseling, psychiatric rehabilitation or psychology or other human services related field.
• Required - Two years of Supervisory experience along with two years working with behavioral health/mental health population.
• License(s)/Certification(s): Ability to obtain medication management certification within 3 months of hire. Ability to be CPR/First Aid Trained. Valid driver’s license when driving any vehicle for work-related reasons. Proof of auto liability insurance coverage is required.
• Knowledge/Skills/Abilities: Ability to speak, read and write fluent English. Ability to read and comprehend common terminology of the mental health field. Ability to enter documentation in an EHR and use Microsoft Office. Ability to effectively present information and respond to questions from clients, medical professionals, management, staff and the public.