Manager, Ambulatory Nursing Operations

About the role

The Manager of Ambulatory Nursing Operations provides high-level operational and clinical leadership support to the Director of Ambulatory Nursing. This position stabilizes and advances ambulatory nursing operations by providing direct administrative, clinical, and project management support to the department.

Responsibilities

• Stabilizes and advances ambulatory nursing operations by providing direct administrative, clinical, and project management support to the department.
• Serves as a vital leadership proxy, maintaining operational continuity during leadership transitions and optimizing workforce and quality management across the ambulatory network.
• Serves as a leadership proxy during the Director's absence, ensuring department coverage and leadership availability as needed.
• Serves as a vital leadership proxy, maintaining operational continuity during leadership transitions and optimizing workforce and quality management across the ambulatory network.
• Serves as a leadership proxy during the Director's absence, ensuring department coverage and leadership availability as needed.
• Ensures the efficient and effective provision of Ambulatory Nursing services at all Bassett affiliate locations through development of collaborative relationships.
• Demonstrates leadership in discussions around the strategic planning process; collaborates with departmental and senior management to achieve short and long-range goals.
• Supports the implementation of strategic business plans that are aligned with the Department’s vision, strategic plan and goals.
• Supervise assigned clinics on an interim basis when there are manager or supervisor vacancies.
• Ensure replacement position requests are right-licensed for current clinic services and needs.
• Track position requests and assists with throughput to keep position turnover efficient.
• Review replacement position requests that have good productivity data prior to submission to TA Partner.
• Collaborate with nursing leadership team to stay up to date with annual policy review.
• Identify trends for quality/regulatory opportunities through tracers/audits.
• Lead assigned workgroups, track project timelines, and document meeting minutes.
• Ensure all documentation for competencies (annual/ & 90 day) is up to date.
• Collaborates with the Director of Nursing (DON) to design, implement, and evaluate ambulatory nursing policies and procedures.
• Supports clinical development of Acceleration Office initiatives as needed.
• Ensures nursing practices meet regulatory standards (e.g., Joint Commission, state DOH) and tracks clinical metrics for continuous improvement as needed.
• Fosters cohesiveness and flexibility among clinical and support staff.
• Ability to work collaboratively as part of the matrix leadership team, promoting, driving, and supporting the overall vision, direction, goals and objectives for the Nursing Department in the Bassett Medical Group including network satellite integrated clinics.
• Develop and support service improvements, management systems, expense control programs etc. to ensure achievement of financial objectives.
• Prepares timely and accurate reports for senior leadership, as needed.
• Proactively identifies potential and actual risks to safety; identifies the underlying causes and makes necessary improvements so risk is reduced.
• Maintains administrative policies and procedures and communication systems for the department.
• Affords assistance with recruiting of leadership staff within the department.
• Makes sure to monitor accomplishment of agreed upon objectives at the departmental level; and where appropriate, institutes corrective actions, including reallocating resources, reprioritizing, and/or recommending modifications to established plans.

Qualifications

• 4 Year Bachelor's Degree in Nursing or other Management/Healthcare - related is required.
• Master's Degree in Nursing or other Management/Healthcare - related is preferred.
• Experience: 5 years of Clinical experience, 2 years of Management experience.
• Licensure/Certificates: NYS License as a Registered Nurse is required. BLS Certification, required.

Skills

• Systems Thinking
• Accountability
• Analysis & Evaluation
• Clinical Skills
• Coaching
• Decision Making
• Gathering/Extracting Information
• Initiating projects
• Leadership
• Multi-tasking
• Office Administration
• Problem solving
• Recognize problems

Physical Requirements

• Erectile force up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects.
• If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
• Hazards: Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, mechanical, radiation/radiant energy.
• Working Conditions: Occasional odors, extreme temperatures, noise, vibration, wet and/or humid, dust.

Benefits

• Paid time off, including company holidays, vacation, and sick time.
• Medical, dental and vision insurance.
• Life insurance and disability protection.
• Retail benefits including an employer match.

Pay

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

This position is eligible for a sign on bonus up to: USD $20,000.00