Manager - Ambulatory Applications

Job Description

The Manager, Ambulatory Applications, leads, oversees, and manages the daily operations of Ambulatory Applications and the Community Connect Program. The role involves planning, organizing, staffing, directing, and controlling the functions within the department or work unit. The Manager ensures compliance with patient care standards and maintains the highest quality of services and product delivery.

• Assists with the direction and management of activities required for the implementation and maintenance of clinical computer applications.
• Serves as a liaison between end users and the Information Systems staff.
• Maintains a knowledge and understanding of human-computer interfaces, applied informatics science, meaningful use, knowledge management, leadership support, socio-technical issues, informatics research, and workflow analysis.
• Works in a cooperative and consultative relationship with the Senior Leadership Team, Nurse Management Team, Ancillary Leadership, IT Department Leadership, and other disciplines under the direction of the Director of Applications & Reporting.
• Affords mentorship, advocacy, liaison, education, and troubleshooting to coordinate these activities.

Qualifications

• Bachelor’s degree in Healthcare, Business Administration, Information Systems, Computer Science (or related field) required.
• Master’s degree in Business Administration or Health Administration preferred.
• Current certification(s) in Epic module required at (or within the 90 days of) job start (must complete required continuing education).
• Variety of Epic certifications or Certification as Project Management Professional (PMP) from the Project Management Institute preferred.
• De-escalation training completed by the end of position orientation (90 days); appropriate level of de-escalation training.

Experience

• A minimum of five (5) years’ experience developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings required.
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required.
• Experience leading teams of individuals and the ability to manage personnel and projects effectively required.
• Minimum two (2) years’ experience in Leadership capacity required.
• Leading Epic teams preferred.

Reports To

To Director, Applications & Reporting

Supervises

• Assigned Leads and Analysts within Ambulatory Applications cost centers.

Physical Demands

• Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
• Exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
• Substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
• Repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
• Close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
• Active for extended periods of time without experiencing undue fatigue.
• Active for extended periods of time without experiencing undue fatigue.
• Active for extended periods of time without experiencing undue fatigue.

Mental Demands

• Demonstrate keen mental faculties/assessment and decision making abilities.
• Demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication skills.
• Demonstrate strong written and verbal communication