Manager, Alternative Operations - Restructures

About the role

We are seeking a Manager, Alternative Operations to support the firm’s Complex Restructures and Distressed Credit platform. This role sits at the center of private credit and alternative investment operations, focusing on loan-based private financings, preferred equity, and bespoke structures.

Responsibilities

• Provide day-to-day operational coverage for Private Distressed Credit portfolio managers, including deal settlement, funding coordination, wire instruction updates, and cash movements.
• Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.
• Review and interpret credit agreements to understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.
• Respond to detailed loan-level questions from internal stakeholders and client-facing teams, educate service providers and internal partners on deal mechanics and structuring.
• Support loan amendments and other non-standard lifecycle events through accurate operational execution, facilitate complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.
• Participate in monthly activity reviews with select clients, as required.
• Work closely with the Alternatives Finance team on cash management requirements related to fund development and deal facilitation issues.
• Enhance controls and oversight for non-standard alternative transactions across PIMCO.
• Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions.
• Partner closely with technology teams and project managers to enhance, integrate, and optimize core systems, ensuring alignment between business requirements and system capabilities.
• Develop and maintain comprehensive process documentation, workflow mapping, and control inventories across products and systems.

Requirements

• Minimum of a bachelor’s degree required.
• Minimum eight (8) years of relevant operational experience across private and direct originated debt and/or equity.
• Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity.
• Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements.
• Hands-on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.
• Experience working with transfer agents (e.g., restricted shares, etc.).
• Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post-settlement.
• Alternatively, experience with distressed debt or corporate loan operations.
• Exposure to alternative investments and financing arrangements (e.g., purchase and sales agreements, loan set up and settlement processes, amendments, Total Return Swaps (TRS), etc.).
• Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post-settlement maintenance.
• Proven experience in managing relationships with custody and accounting service providers for supported products.
• Understanding of the accounting implications when recording lifecycle events, including principal and interest (P&I), expenses, and capital contributions/distributions.
• Ability to extract key terms from credit facility documentation and articulate deal structuring effectively.
• Good understanding of fund accounting across various complex asset classes.
• Proven track record in managing complex securities and processing tasks, particularly with financing instruments and strategies.
• Proficient in Excel, with the capability to efficiently analyze large data sets.

Professional Attributes

• Curious about the holistic Financial Advisor experience from both a Marketing and Sales perspective and driven to optimize this experience by leveraging data-driven insights.
• Collaboration is at the core of your work style, fostering positive relationships with clients, cross-functional colleagues, and external stakeholders.
• Self-motivated and detail-oriented, you consistently deliver on assigned responsibilities, always with a focus on client needs, teamwork, and effective communication.
• Thrives in fast-paced environments, adapting to shifting priorities and working effectively with ambiguity.
• Possess high emotional intelligence, adaptability, and resilience.
• Your exceptional organizational and project management skills enable you to address multiple client-focused initiatives simultaneously.
• Your track record demonstrates credibility and trustworthiness, characterized by consistent behavior, high ethical standards, and integrity.
• Intellectual curiosity drives you, fueling your dedication to professional development and staying informed about emerging trends.
• Approach complex issues with a critical and empathetic mindset and find creative solutions.

Pay

$135,000.00 - $168,000.00

Schedule

Full-time