Manager - Alterations & Tailoring - The Woodlands
The ideal Alterations and Tailor Shop Manager is motivated, results oriented and committed to providing outstanding customer service every day.
A day in the life…
- Teach, coach and develop employees to provide customers with the best service possible
- Identify, recruit and hire the best talent
- Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
- Ensure the department workload is organized and items are completed by date promised
- Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
- Manage office and labor expenses
You own this if you have…
- Previous experience in alterations/tailoring
- An understanding of safe and proper use of all equipment in the shop
- The ability to communicate clearly and professionally with co-workers and customers
- A high level of ownership, accountability and initiative
- The ability to work a flexible schedule based on department and store needs
- A high school diploma, or equivalent (preferred)
Pay
$66,000.00 - $105,000.00 Annual. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Benefits
Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf