Manager, AI Revenue Operations

Responsibilities

• Revenue Strategy & GTM Alignment
• Partner with leadership to define and execute revenue strategies across Sales, Marketing, and Customer Success
• Align funnel definitions, KPIs, and forecasting models to ensure consistency and visibility across all revenue teams
• Translate business goals into scalable operational plans, workflows, and dashboards
• Drive cross-functional alignment to eliminate silos and improve pipeline efficiency
• AI Strategy & Innovation
• Identify, evaluate, and implement AI use cases across the GTM funnel (lead scoring, personalization, forecasting, automation)
• Build and deploy AI-driven workflows leveraging CRM automation, enrichment platforms, and LLM-based solutions
• Possess strong understanding of data architecture, integrations, and scalable automation frameworks
• Integrate AI into customer-facing and internal systems
• Continuously test, iterate, and optimize AI-driven solutions to improve performance and ROI
• Systems, Data & Automation
• Own and optimize the GTM tech stack (CRM, marketing automation, enrichment, analytics tools)
• Ensure data integrity, governance, and a single source of truth across all systems
• Design and implement scalable workflows to reduce manual work and increase productivity
• Evaluate and integrate new tools to enhance automation and operational efficiency
• Analytics, Reporting & Insights
• Build and maintain dashboards tracking pipeline health, conversion rates, ARR, and campaign performance
• Analyze funnel performance to identify opportunities for growth and optimization
• Deliver actionable insights to leadership to inform strategic decision-making
• Develop forecasting models and scenario planning frameworks
• Process Optimization & Execution
• Map, audit, and continuously improve end-to-to revenue processes
• Standardize workflows across teams to drive consistency and scalability
• Lead cross-functional initiatives to improve conversion rates and reduce friction in the customer journey
• Establish and maintain operational best practices and documentation

Qualifications

• Bachelor’s Degree Required
• 5–8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles within B2B SaaS or high-growth technology environments
• Proven track record of driving revenue growth through systems, data, and process optimization
• Hands-on experience managing and optimizing CRM and GTM tech stacks (Microsoft Dynamics 365 preferred)
• Experience working with AI tools and automation platforms (e.g., enrichment tools, workflow automation, LLM-based solutions)
• Strong understanding of data architecture, integrations, and scalable automation frameworks
• Advanced analytical skills with experience building dashboards, reporting, and forecasting models
• Ability to translate complex data into actionable insights and strategic recommendations
• Experience leading cross-functional initiatives and influencing stakeholders at all levels, including executive leadership
• Demonstrated curiosity and applied experience with AI-driven workflows, automation, or agent-based systems within GTM or business operations
• Strong communication skills with the ability to simplify complex technical concepts for business audiences