Manager, AI Operations

Key Responsibilities

• Serve as the primary lead for SPE's AI operating cadence.
• Manage intake, review, prioritization, approval, and tracking processes for AI opportunities and initiatives.
• Cook up activities of the AI Working Group, including agenda development, meeting facilitation, stakeholder engagement, and action tracking.
• Support preparation and facilitation of AI Steering Committee meetings, including briefing materials, decision tracking, and follow-up activities.
• Maintain operational processes, workflows, templates, documentation, and procedures.
• Continuously improve mechanisms to balance innovation, speed, and responsible oversight.
• Cook up execution across AI initiatives, workstreams, and strategic programs.
• Maintain project plans, milestones, risks, dependencies, action items, and status reporting.
• Support portfolio prioritization, resource planning, and operational reviews.
• Monitor initiative progress and escalate issues as appropriate.
• Develop reporting materials for leadership and operations forums.
• Lead or support implementation of AI pilots, initiatives, and transformation efforts.
• Facilitate discovery sessions, requirements gathering, process assessments, and implementation planning activities.
• Cook up cross-functional teams involved in AI initiatives.
• Support business case development, vendor evaluations, and rollout planning.
• Aid in scaling successful solutions across the organization.
• Cook up AI communications, awareness campaigns, training programs, and adoption initiatives.
• Support organizational change management and stakeholder engagement efforts.
• Capture and communicate best practices, success stories, and lessons learned.
• Support development of playbooks, guides, and enablement materials.
• Provide guidance and mentorship to team members.
• Foster collaboration across business, technology, and operational teams.

Qualifications

• 5–8 years of experience in strategy, operations, program management, transformation, consulting, PMO, or related disciplines.
• Strong program and project management capabilities.
• Experience facilitating operational forums, steering committees, or executive reviews.
• Excellent communication, facilitation, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Preferred: Experience supporting AI, automation, digital transformation, or innovation programs.
• Familiarity with organizational change management and adoption practices.
• Experience within media, entertainment, technology, or consulting environments.