Manager- Accounts Payable

ABOUT US: Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you. ROLE OVERVIEW And PURPOSE Under the supervision of the Controller, the Manager - Accounts Payable directs and oversees the Accounts Payable Department, combining strategic leadership with operational oversight of all accounts payable functions. This position is responsible for ensuring timely and accurate payment processing, supplier management, month-end close activities, tax reporting, regulatory compliance, internal controls, and continuous process improvement. Responsibilities General ResponsibilitiesProvide strategic leadership and oversight of the Accounts Payable Department, including supervision, coaching, development, and performance management of Accounts Payable staffDirect and oversee all accounts payable operations to ensure timely and accurate processing, payment, recording, and reporting of organizational financial obligationsAnalyze workflows and departmental performance to identify opportunities for process improvement, automation, standardization, and operational efficienciesEstablish departmental goals, KPIs, and service level expectationsMonitor department communications with employees and suppliers to ensure professional and timely resolution of issuesOversee supplier onboarding, supplier master file maintenance, and the Coupa Supplier PortalMaintain and oversee AP systems, configurations, and integrationsServe as liaison with third-party vendors and software providersLead enterprise-wide procure-to-pay optimization initiativesOversee month-end and year-end AP close processes including accruals, reconciliations, and reportingEnsure compliance with GAAP, organizational policies, and internal controlsDevelop and maintain controls that safeguard organizational assetsLead annual unclaimed property filings and compliance activitiesLead AP support for financial, workers' compensation, and regulatory auditsEnsure W-9s, certificates of insurance, and vendor documentation are properly maintainedOversee preparation and distribution of Forms 1099 and related tax reportingEnsure use tax reporting is completed accurately and timelyReview and approve payment batches, ACHs, and disbursementsPartner with Finance leadership on cash flow forecasting and working capital managementPrepare and present operational and financial analyses to leadershipDevelop and maintain departmental policies and proceduresProvide AP training to leaders, providers, and staffResearch and resolve complex vendor, invoice, payment, and system issues. Manage strategic vendor relationshipsDevelop succession plans and cross-training programsConduct performance evaluations and development planning activitiesLead departmental meetings and organizational initiativesOther duties as assignedQuality ManagementContribute to the success of the organization by participating in quality improvement activitiesCustomer RelationsMaintain professional working relationships with all levels of staff, clients, and the publicBe part of a team and cooperate in accomplishing department goals and objectives LEADERSHIP EXPECTATIONS Leads with Neighborhood Healthcare's Values in Action, aligning decisions, behaviors, and team priorities with the organization's mission and strategic goalsBuilds, develops, and retains a high-performing team by recruiting, ensuring appropriate staffing levels and ratios to support organizational goals and operational excellenceEstablishes clear goals, priorities, and performance expectations, through mentoring, and fostering a compassionate, collaborative, and inclusive work environment while ensuring employees have the resources and support needed to succeedDemonstrates integrity through ethical decision-making, transparent communication, accountability, and consistent application of organizational policies and standardsProvides ongoing coaching, recognition, and performance feedback, addressing performance concerns promptly while supporting employee growth and developmentEnsures accurate administration of employee timecards by reviewing and approving records within established deadlines, resolving discrepancies, and holding employees accountable for prompt and accurate reporting of hours workedServes as a steward of organizational communication by proactively cascading enterprise-wide initiatives, strategic priorities, site, or department changes through multiple communication channels (Teams, email, in-person meetings, etc.), fostering alignment, engagement and understanding within the site, department, or area of responsibilityChampions collaboration and continuous improvement by building strong partnerships, encouraging innovation, and going above and beyond to achieve exceptional outcomes for our employees, patients, and communities Education/Experience Bachelor’s Degree in Accounting, Finance, or comparable field required7 Years of Accounts Payable and/or accounting experience required5 years of leadership experience required; Healthcare experience preferredCPA preferred ADDITIONAL QUALIFICATIONS (Knowledge, Skills And Abilities) Well-organized and self-directedStrong technical, analytical, and system skills; strong analytic ability; good judgmentStrong communication and leadership abilitiesExcellent verbal and written communication skills, including superior composition, typing and proofreading skillsAbility to interpret a variety of instructions in written, oral, diagram, or schedule formAbility to successfully manage multiple tasks simultaneouslyExcellent planning and organizational abilityAbility to work as part of a team as well as independentlyAbility to work with highly confidential information in a professional and ethical mannerAbility to work under pressure and be flexible with changing site needsCan work with people of all social and ethnic backgrounds and maintain confidentialityAble to train and manage staff in a collaborative manner Physical Requirements Ability to lift/carry 20 lbs/weightAbility to stand for long periods of time COMPLIANCE (Safety & HIPAA) Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediatelyMaintains current knowledge of policies and procedures as they relate to safe work practicesUses appropriate body mechanics to ensure an injury free environmentFamiliarity with location of nearest fire extinguisher and emergency exitsFollows all infection control procedures including blood-borne pathogen protocolsMaintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposesComplies with all regulations regarding corporate integrity and security obligationsReports all behavior and/or activity that are unethical, fraudulent, or unlawful Pay range: $104,200.00 to $156,200.00 annually, depending on experience Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.