Manager, Account Strategy, BidSwitch

What You'll Do:

• Develop and maintain trusted relationships with key client stakeholders.
• Serve as the primary strategic point of contact for assigned accounts.
• Conduct regular business reviews to align on objectives, performance, and future opportunities.
• Understand clients' business goals, challenges, and industry trends.
• Build and execute account plans to drive customer retention, satisfaction, and growth.
• Identify opportunities for upselling, cross-selling, and expanded partnerships.
• Develop recommendations based on customer needs, market insights, and business objectives.
• Partner with sales and leadership teams to support revenue growth initiatives.
• Analyze account performance data and provide actionable insights.
• Create executive-level presentations and business reviews.
• Use data to inform business outcomes and demonstrate the value delivered to clients.
• Cross-functional Collaboration:
• Collaborate with internal teams to ensure successful execution of client initiatives.
• Advocate for customer needs and influence product, service, and operational improvements.
• Coordinate resources to resolve issues and deliver exceptional customer experiences.
• Maintain account health and proactively address risks.
• Develop retention strategies to strengthen long-term customer relationships.
• Ensure clients achieve measurable outcomes and business value.

Who You Are:

• Bachelor’s degree in business, Marketing, Communications, or related field.
• 5+ years of experience in account management, customer success, consulting, sales, or a client-facing strategic role.
• Understanding of programmatic and OpenRTB.
• Strong relationship management and communication skills.
• Experience presenting insights and recommendations to senior-level stakeholders.
• Analytical mindset with the ability to interpret data and translate findings into business growth.
• Strong organizational and project management capabilities.
• Experience working in a SaaS, technology, media, advertising, or professional services environment.
• Understanding of customer lifecycle management and account growth strategies.

About the Role:

We're Criteo, the Commerce Intelligence Platform. We help businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

Who We Are:

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

Benefits:

• Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us – Learning, mentorship & career development programs.
• Your wellbeing matters – Health benefits, wellness perks & mental health support.
• A team that cares – Diverse, inclusive, and globally connected.
• Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
• Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Pay:

The US base salary pay range for this position per year is: $120,000 - $150,000.