Manager, Account Development

SevenRooms’ SMB Sales team is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the role

As a Manager on the Account Development team, you will build a new engine of growth for this line of business. You will hire, train, and lead a team of Account Development sellers, drive MRR expansion across our growing partner base, and foster an inclusive, motivating work environment. You’ll establish clear KPIs and metrics, collaborate with Sales & Operations and Product teams to optimize the customer experience, and travel to key markets in NAM for organizational and restaurant sales support as needed. This role reports to the Senior Manager, Account Development – In Store and is remote.

Responsibilities

• Be an integral leader driving results for a top company priority, growing merchant revenue and our business as more restaurants adopt our In Store product line.
• Build and scale a high-performing sales team capable of sourcing and developing top talent, defining roles, responsibilities, KPIs, and performance metrics.
• Serve as a company ambassador to a highly visible and influential segment of the restaurant industry.
• Leverage direct customer feedback and cross-functional insights to build processes and programs that enhance both merchant and employee experiences.
• Plan strategically for short-term and long-term growth, scaling the In Store Account Development team to meet future organizational needs.

Requirements

• Minimum of 3 years in account management or account development leadership in SaaS, SMB Tech, or Restaurant Sales.
• Proven track record of building and growing high-performing sales teams, including sourcing and developing top talent.
• Consistent achievement and overperformance on strategic sales goals.
• Commitment to leading with empathy, effective communication, and fostering a positive, motivating team environment.
• Experience working directly with restaurants and hospitality groups, understanding their operational needs and identifying gaps.
• Ability to collaborate across functions to ensure smooth transitions for new restaurant partners.
• Proficiency with sales tools like Salesforce, Google Suite, and data analysis; experience incorporating AI tools to enhance efficiency and effectiveness.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• 11 paid holidays.
• Flexible paid time off/vacation plus 80 hours of paid sick time per year (for salaried roles).
• Wellness benefits and commuter benefits match.
• Disability and basic life insurance.
• Family-forming assistance and mental health program.

Pay

Base salary range (localized to work location): $151,440–$222,640 USD.

Total on-target earnings (base + commissions): $189,300–$278,300 USD.

Compensation includes equity grants and sales commission opportunities.